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Live chat Email us Service Code: 6134661036
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Charles was friendly & professional.

Reviewed: Tue, Jun 4, 2019
About EZU: 8.3 /10
The only negative with the booking experience is the delay in receiving the $1500 deposit. I was told it would take 2 weeks for that amount to be returned to my account. I feel this is too long. Can this be looked into, please?
About QEEQ: 8.0 /10
Intermediate | Toyota Corolla or similar

Relevant Reviews on EZU Melbourne Airport

K.Adams

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Compact | Toyota Corolla Hatchback or similar
Reviewed: Sat, Feb 15, 2020
“Great”
About EZU: 10.0 /10
Super friendly and quick service
About QEEQ: 10.0 /10

N.Zainal Abiddin

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Medium SUV | Toyota Highlander 7 Seats 2016-2018 Guaranteed model
Reviewed: Mon, Jul 22, 2019
About EZU: 8.0 /10
I spent time to search for the shuttle for pickup for 30 mins. I called them few times. After maybe 10th trials, they were able to pick up my call. the shuttle van was white in color without any EZU logo. That made me difficult to trace them during the pick up. Hopefully they can improve their service. The car was in excellent condition but I got different model from what I booked online.
About QEEQ: 10.0 /10

O.Shin Fu

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Medium SUV | Toyota RAV4 Guaranteed model
Reviewed: Mon, Jun 17, 2019
“Everything is smooth my booking till returning car.”
About EZU: 8.0 /10
Car condition is good.
About QEEQ: 8.0 /10
Very good so far.
post image

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Economy | Toyota Yaris or similar
Reviewed: Thu, May 23, 2019
“I wouldn't rent from them again...”
About EZU: 4.7 /10
EZU is a very small rental car company. Both times we picked up the car, there was only one staff handling multiple customers. So we had to wait for a long time before the group in front us was finished. When we dropped off the car, we ended up being 30min later due to the traffic. The staff charged us 5 times of the daily rate as penalty!
About QEEQ: 8.0 /10

View more >
Intermediate | Toyota Corolla or similar
Reviewed: Thu, Mar 7, 2019
About EZU: 9.7 /10
Try to minimise time taken with paperwork when picking car up
About QEEQ: 9.0 /10

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