Amazing road trip

Was made to pay additional for picking up after 8pm.

Had problem with car battery and car would not start. Checked battery and water level very low. Topped up.with water and had someone jump start us. I called and advised this to Hertz and they said it should be OK now. After this we needed help to start car 3 more times as if ignition was left on for longer than 1 minute or interior light on car would not start even after a 3-4 hour drive.

The staff was good but there was an issue to find a near by perrol pump to give FULL Fuel back, although it was close to full but the company didn’t accepted and had asked my to pay over THB 800/- for which i again had to look for a near by gas station and just had to soend about TB 240/- to get the fuel tank full but really faced some trouble to returned to terminal 1 arrival point as the GPS link provided by Hertz was taking me to terminal 1 departure. I still want to thanks Hertz staff to accept the car at the departure hall while not charging me anything extra.. but i belive had paid a good amount for car rental and insurance So was expecting Hertz team to accept the car on a first go itself instead me going back to gas station and getting it done just at the mere cost of THB 240/-

Booking platform suggest a Toyota Fortuner but they only provide Issuzu MUX which is quite different in comfort. The car provided also had uneven wheels which made the car vibrate uncomfortably at high speeds.

All as expected with booking process

Like: Loved how fuel efficient the car was.
Dislike: I got a different car from what I ordered two months beforehand.