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Search for Europcar Car Rentals in Launceston

Smooth but would be great if the booked car is excatly provided on the day

Reviewed: Sat, Jan 4, 2020
About Europcar: 9.3 /10
Service at the eurocar was excellent on pick up and drop off the car
About QEEQ: 10.0 /10
Reduce star as the car i booked is not the same model as i wanted. I know with the stated t&c “similiar car” but i am expecting I will get the same model car i have booked but in fact most of the time when hiring a car other model car will be provided on the day so what is the point of showing model on the booking scree page. It kind of upset if the car that i get on the day is worse than what i booked.
Toyota RAV4 image
Europcar
Launceston Airport(LST)
Launceston
Australia
Medium SUV | Toyota RAV4 or similar

Relevant Reviews on Europcar LAUNCESTON AIRPORT

Annabelle Robeson

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Europcar
Launceston Airport(LST)
Launceston
Australia
Reviewed: Fri, Oct 13, 2017
About Europcar: 10.0 /10
The service was very efficient. Since the rental fee was prepaid, the car pick-up process at the store was super quick. I paid a 100 AUD deposit, which was reasonable. When returning the car, I parked and saw an elderly gentleman inspecting the vehicle. After a quick two-minute check, everything was good, and I was able to leave immediately.
About QEEQ: 10.0 /10

Lewis Bartholomew

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Europcar
Launceston Airport(LST)
Launceston
Australia
Reviewed: Fri, Feb 3, 2017
About Europcar: 4.0 /10

Matt

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Economy | Kia Rio or similar
Europcar
Launceston Airport(LST)
Launceston
Australia
Reviewed: Mon, Jan 6, 2020
“Cheaper than going direct and once we had the car no problems”
About Europcar: 9.3 /10
Difficult to get a quote on comprehensive insurance and when i did, it did not match that quoted at the counter which was higher, the desk assistant was helpful in sorting this out Europcar had non of our details in the system or any other customers so it was an over an hour to process six customers with only one member of staff on duty, created for a poor customer experience
About QEEQ: 10.0 /10
I did not need to interact with Easyrentcar. One area for improvement would be a local Australian number for help, you have it for New Zealand, why make Australia call Singapore?

J.WHELLUM

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Economy | Kia Rio or similar
Europcar
Launceston Airport(LST)
Launceston
Australia
Reviewed: Mon, Jan 6, 2020
“Excellent experience”
About Europcar: 10.0 /10
Everything went as expected. Great experience
About QEEQ: 10.0 /10
Excellent service

T.Higgins

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Medium SUV | Mitsubishi ASX or similar
Europcar
Launceston Airport(LST)
Launceston
Australia
Reviewed: Thu, Feb 28, 2019
“good to start, dissapointing at the end”
About Europcar: 9.0 /10
The car drove really well, the counter person was friendly, the car had some scratches on it we showed the counter person, he said the scratches were superficial and didnt count. We took photos, LUCKY when we got back they emailed me to say there were scratches on it that werent there before. the ones they said were all the ones that were already there.
About QEEQ: 8.0 /10

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