Good rentcar

Guy at counter said card would be charged $200 deposit, then tried charging $440 to card, when questioned he said I had NO insurance cover for vehicle, a lie as after insisting that I was not paying a Dollar more than I had pre paid he the printed out thecontract which showed the cover paid for. I got an Intermediate car not the Compact booked but probably only because it was out of state registered and had body damage on the drivers door. Trying to find the Advantage section in the garage takes ages as the signage is useless. Counter staff need to tell you how to find the car not try ripping you off with lies. A crap company I will be reluctant to use again.

The pick up and drop off was dismal

Very rude counter staff at LAX. Not helpful at all, pressure selling insurances and other products

Call center agent at Hongkong helped resolving problem caused by ‘Advantage’ the car rental company at LAX.

My car was not ready and I have to wait for a other car than I Rent Adventage give me a Spacecar Toyota Sienna but I have Rent a camry And they give me a car with à light swicht on « tyre Problem » when I ask Them if I can drive With this Problem they say The Wheel have Been repair We Start our Trip with a Big Noise Start Every Time I stop accelerate and during 1000 Miles After 500 Miles when I was in Montreal another Light swicht on : » Go to your Dealer «  and After 800 Miles « Not Enought oil in the moter » I phone to advantage when I was in Montreal but they just say that I have no inssurences for this Problem?! So very Bad trip and I want my Money back

Like: Good to deal with, very helpful, got better car than had booked, good location was in airport
Dislike: Had a little longer wait time than would of liked But wasn’t drastic