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+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
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+51-17009061
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+41-445514539
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+61-1800-507-258
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+351-304500663
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+55-6140426960
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+972-23752163
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+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 4548854110
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 4548854110
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Hastle

Reviewed: Thu, Jan 9, 2020
About Europcar: 7.7 /10
Service was slow, there were two counters but even though there was congestion, one counter was unattended because the representative was on a lunch break. When it was our time, we were asked to allow another customer before since she started her pick-up process but had a problem with the payment. So she was delayed because of a problem caused by her but then the salesman also delayed us because of it which is poor service.
About QEEQ: 7.0 /10
We booked a Toyota RAV4 but EasyRentCars booked a Hyundai Kona with Europcar. These are different class cars! EasyRentCars customer service said that they will refund the difference and to call once we drop off the car. So we did and then the customer service said that I should send the invoice and credit card payment. So it turns out now I have to deal with all the bureaucracy. I got a small car and had to squeeze my luggage, paid too much and now have to handle the paperwork. This is bad service. I should have been refunded or given another car on the spot.
Medium SUV | Toyota RAV4 or similar

Relevant Reviews on Europcar MELBOURNE TULLAMARINE OFF AIRPORT

Ade

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Medium SUV | Mitsubishi ASX or similar
Reviewed: Wed, Aug 28, 2019
“Briliant”
About Europcar: 10.0 /10
Counter staff is very helpful. Also the car is Great! I got brand new KIA Sportage with cheap price
About QEEQ: 10.0 /10
Booking is easy, information of rental is very complete

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Compact | Kia Cerato or similar
Reviewed: Sun, Jun 23, 2019
About Europcar: 9.3 /10
Brand new car, prefect experiences
About QEEQ: 8.0 /10
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M.Martins

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Compact | Mitsubishi Lancer or similar
Reviewed: Fri, Jun 21, 2019
About Europcar: 9.0 /10
I've book a Mitsubishi Lancer but they got me a Kia Cerato (cheaper). And I don't know the reason. As I was with my fiance only wasn't a problem as we didn't realize it before leaving the facility.
About QEEQ: 10.0 /10

F.DeLorenzo

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Medium SUV | Mitsubishi ASX or similar
Reviewed: Thu, May 2, 2019
“Rental experience was good; I'd use the company again for my next trip.”
About Europcar: 9.7 /10
Ladies at the rental counter were very helpful and helpful. The off-site rental shuttle was a bit difficult to locate at first. The driver was very nice. At the counter the site was very busy with various rental agencies. And it was a busy site, and there was a minor confusion which car we were to receive. It all worked out though. There was missing Information concerning the toll roads in AU. I could not find anything within the contract nor on the website, so I needed to contact customer service to determine if the car contained a toll transponder, which it did. This was confirmed by the ladies at the rental counter, which was reassuring. Also, I turned the car in 2-days early, but it was unclear whether I would receive any funds back. The attendant at the return lot indicated that I would, but have not seen any action on my account.
About QEEQ: 8.0 /10

M.YEUNG

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Economy | Kia Rio or similar
Reviewed: Sun, Feb 3, 2019
“very good!”
About Europcar: 9.0 /10
i waited for so long for the delivery bus. And i missed 2 buses because i didn't know that reservation is needed!
About QEEQ: 10.0 /10

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