Outstanding service and very pleased with the car. Fun time

When we arrived there were no other customers and one desk staff. I approached the staff member and was told very abruptly that they were with someone else who was out looking at vehicles. It was a long wait for the other customer to finish and a long line developed and even though other Hertz staff were present they didn't start helping, even though three of them were involved Ina discussion about a birthday. It took about 50 minutes to get the car.

The customer service was espectacular.

Thank you for the offer.

The person on the counter was extremely rude. He also advised us that we hadn’t booked premium insurance when we had, and we had paid for it. When I requested and showed him proof he just shrugged his shoulders and said there’s nothing he could do and that we weren’t covered unless we paid more money. Also we have been charged more than the receipt

Car drop off point right next to a petrol station so we could fill up easily right next door. Hertz pick up place a bit of a challenge as attached to a big hotel so not sure whether to go in hotel entrance or not. Lovely staff at both locations.

Easy process and all worked out as promised.

The car was a HYBRID... I never had driven one before.. THERE IS NO GPS..... OH... I COULD RENT ONE FOR AN ADDITIONAL ***DAILY*** CHARGE....