Great rental

Poor service and terrible car cleanliness

It was very terrible service. 1. No rhodium - it is goldcar now. 2. Car was not ready - dirty, and with tire problems. 3. Same tech guy add air into tire, but in the road I should to find the tire shop to fix that problem my self - they did not have other car with automatic transition in normal condition for me. What if could be happen car accident, because off tires problem?

Counter staff tried to sell us additional insurance for 300 USD telling us that insurance we have bougt on easyrent car is not valid, what was not true. We did not buy it.

Rhodium need bigger clearer signs and better disrcription of license requirements when booking. An international driver permit was required if drivers license is outside the E.U. without Rhodiums coverage. I had to take their coverage.

Show information clearer on the website about International Driver Permit.

this car company at rome airport are crooks..they scam customers..they gave me a car with only 3/4 full gas tank and when i notified them before leaving airport they said that is the way the car gage works and it is full..i drove an hour and filled up..it took 30 euro to fill ..so it was at 3/4 to begin with..then when i returned car on the full line..they emailed me at home and said they had to put in 12 euro to fill...thats 8 litres and they sqeezed as much in to get the tank to full and charged me 50 euro penalty plus the gas....rhodium car rental should be removed from your site...