Hertz rent a car

The paperwork was processed quickly. The staff informed me that the car was in good condition, and I could pick it up with half a tank of fuel and return it the same way. Washing the car before returning it was not necessary.

Overall not bad, the waiting time for picking up the car was about 20 minutes. During this time, the staff asked if we wanted to add insurance options, but since we had already purchased full insurance through the QEEQ platform, we declined. The staff remained polite. However, there was a miscommunication—possibly due to language barriers—which led to an issue where the 'No need for a full-tank return' option might have been selected. Thankfully, the issue was resolved smoothly through the QEEQ platform. Additionally, it is highly recommended to purchase full insurance. Don’t try to save a little money and neglect it—minor scratches or dents can be fully covered. Also, make sure to record a video of the car's condition before picking it up, as some cars might already have scratches. Protect your own rights.

The rental company pushed for insurance, and only stopped after I added the ePass service.

Convenient car rental, economical and affordable, good vehicle condition, powerful performance