Very happy rental time.

Service was great and the whole process was super straightforward. The car itself felt really new and fun to drive—definitely a solid choice.

The staff didn't push for insurance; they simply asked if I had already purchased it. Once I confirmed, they quickly completed the paperwork.

We were given an upgrade and the staff could not have been better. There was quite long queue but the staff soon dealt with it. We were asked if we minded waiting a few minutes extra while they finished valeting the upgrade and we were kept updated thro out. Excellent service overall. Will use Europcar again without hesitation .

The car was too big and drove like a barge.

Like: On arrival I decided the car which I had booked may not have been ideal. So I was able to rent a larger car no problem.