All worked very smoothly!

Overall good, friendly service with a smile. Although I don't speak English, they patiently answered my questions! They briefly recommended insurance, but since I had already purchased it, there was no need to buy it again! No issues, they quickly handed over the contract and car keys.

The rented vehicle was quite new and drove smoothly during snowy conditions without any sudden issues. If you're unfamiliar with the environment, it's advised to purchase additional insurance. Our car door swung open in a hurricane, hit the front, and broke the hinge (didn't expect the wind to be that strong). Thankfully, we had additional insurance which lowered the basic compensation to a minimum.

The service was great. I arrived late to pick up the car, and they kept the small window open waiting for me~

The wait time to pick up the car was ~45 minutes. Other than that I have no complaints, the vehicle was as described, it performed well.

It was easy to use and the customer service reached out to me when my bank declined the transaction. Shortly afterward the issue was cleared up, I have no complaints.