Very Good

No

No

I waited almost 2 hours to get my car once I got to the pickup location. Also, you are now trying to hold my $250 deposit for 2 weeks. I returned the car in the same condition with an extra quarter tank of gas and couldn't even get anyone to give me any paperwork to verify time, car condition and check out.

Just remember you get what you pay for! The car was DISGUSTING! There were stains all over the seats, both front and back, and god knows what on the inside of the front windshield. The car had not been cleaned inside or out before my pick-up. The person inspecting the car didn't mark down a single scratch or dent on the car (ie. insinuating that it was in perfect condition), but when I inspected it before accepting the car, found no less than 10, with some of the scratched being very major ones; an example, being a large, six inch scratching the front bumper - six inches long and one inch wide - absolutely unmissable! Definitely inspect your car yourself first before signing anything. When I got in the car and turned it on, the "Maintenance Required Soon" message was shown on the (very dirty) screen. Within a few days of my trip, that soon changed to "Maintenance Required". Luckily, I think it was only a service needed, because a specific mileage had been reached, but still... they clearly don't maintain these cars. Please read on.... They charge you $9.99 per DAY for SunPass which you will need for tolls (trust me - you absolutely have to have this), so my "cheap" 10 day rental ended up costing me $100 USD more than anticipated. As a comparison, Hertz and Avis charge $3-4 per day for the exact same thing. It's a total scam To top it all off, I waited almost an hour to pick up my car. Trust me, this is not the way you want to start your vacation in Florida. I will not be renting from them again.

Easy to book.

had a reservation 2 weeks in advance and show up to no vehicles avail and a mess of very unhappy folks in the lobby

Avoid this business! The car was in terrible condition (damaged, things loose and rattling) and very dirty - I couldn't believe they rented it to us. They tried to charge a $250 deposit to my credit card that would be refunded up to 10 DAYS after I returned the vehicle. I told them no - that was not disclosed to me when I made the reservation. So they said they would wave the deposit for a $53 non-refundable charge. They get you either way. They also make it look like you are covered insurance-wise, but beware - if you are a US citizen, you MUST give them your car insurance policy number - I had to call my company to get that and that took awhile. They try to nickel-and-dime customers, and even try to short folks on how much gas in the tank when you pick it up. AND - this is NOT at the airport. The booking site makes it look like it is. You have to wait for a shuttle to take you to their tiny (and not-very professional-looking) office.