Not very pleased with the surprised mandatory (forced) liability insurance charge!

Keywords: scam, thievery, crooks, avoid. This company has a couple different names - Nextcar and OneSwitch. There may have been a third but I can’t remember. They operate in bait and switch mode. You will pay a price upfront (using a service like kayak, extending to something else like Queeq.com) but that will change significantly upon arrival. No insurance is good enough. While standing there, waiting for an eternity, 2 people walked out the door infuriated with the price changes. I would have followed in their footsteps, had I not already been delayed nearly an hour waiting for their ridiculous shuttle to take me to the office from the airport. I was on a very strict time constraints and forced to stay with this service. My $89 rental became $277 with the additional insurance charges and being forced to rent their sunpass box at $11 a day, plus the tolls. If I chose to decline the Sunpass, I would have had to pay each individual toll plus a $25 fee for each one. The exterior is filthy, with trash cans overflowing, the lobby is fairly clean, but bathrooms are disgustingly dirty. I could go on forever about how unhappy I was with this company, but I will just summarize by saying AVOID!

The car was much bigger than the one we selected which was fine except for the gas usage. They charged a $1000 deposit even though we purchased coverage through EasyRentCars and had my own auto insurance. They also did not give me a receipt at drop off and then charged me an additional $120 without contacting me or giving me a reason for the additional charges. I would definitely avoid one switch for future rentals.

nice peaple

Car was good. Wish they had given me an upgrade. Overall process was smooth

Good platform and easy process

Did not speak very well english. Insisted I needed extra insurance even though I checked with my insurance, and they also listed my insurance as acceptable insurance. This place is the shadiest place I've ever tried to rent from. Talked to the shuttle people and they said there's been lots of problems with these people before, many many times. Would never want anyone to be scammed by these people again. They gave me an old car that was pretty dirty on the inside. Call ahead and confirm necessary insurance. Don't waste your time with this place! Yes, this place is extremely shady. They use gmail addresses for everything. Really not professional at all.