Very good

It took them 35 minutes to pick me up from the airport and 45 minutes to process me and handed me a dirty car... Stuff from previous renter was still in the car. The windshield was extremely dirty.

We waited a long time to get the car, the staff at the counter and on the phone were not very friendly. The car was not very clean, they hosed down the outside while we were waiting, the inside was dusty and dirty. The prices were really good.

It was really easy to book online.

Wasn't a Corrola but a equivalent KIA. That was frustrating. It is 5 days now and they didn't reimburse the security deposit yet. Security deposit is also very high (500 CAD).

Good.

KIA vehicle has some problem when it climbed high degree road. It was not much power to uphill.

They really need to organize their offic, they were going back and forth into the back office. The agent took a phone call while checking me in, they need one person answering calls. When I checked out, the woman seemed to helping multiple customers at one time. After we return the car, most of us are going to the airport for our flight home. They really need to organize and delegate duties.