Great Payless rental experience

They gave me a small class of SUV.

The counter staff was very helpful and very easy to work with. I will choose this company again because of the gals at the front counter. The car was a bit difficult to find and when I did, the interior of the vehicle was not clean. The windows were so filthy that a gentleman from Payless attempted to clean them and they still looked bad. The inside smell of the car was very odd and not very nice as well. There had been several scratches on the vehicle that had been noted before I drove with it and there were cigarette burns in the drivers seat. Not cool. They said that there was nothing they could do to help me. So I reluctantly drove off for my trip.

Easyrentcars was easy to work with. I wish the price had dropped down! I did however get a AARP discount at the Payless counter. I would have liked to have known about that as an option upfront.

The people working here are horrible and have no problem taking your money.

It's not bad, just drop payless rental car.

Car was 2017 with many miles. Price was notthe same as my confirmation. For that price I could have rented a newer car.

it took them two hours to find the vehicle it was given late and i was later for an hour and charged me late fee! horrible company!