Great Payless rental experience

Because the vehicles were limited we were given an SUV and there were no changes in the rental. It used more fuel obviously however we were more comfortable so the trade-off was well worth it.

I've used Easyrent before and they do a good job preparing you so you can avoid additional charges or inconveniences.

The process was simple. Possible consider a separate line for customers who have already made and have confirmed reservations. I waited 20 minutes for a person without reservations to be helped.

This was my first time renting a car from Payless. The front desk staff was helpful and friendly, although I did feel a bit pressured by his fast-speaking and lack of explanation of the contract. Also, be careful of purchasing insurance through PAYLESS, they will try to sneak in "extras" that you don't need. Check in and check out was a breeze though, and that was a nice relief. Overall, would rent from them again.

CS agent was very responsive and knowledgeable.

Everything went very well.

I will use them again.