取車快速

Very satisfied, very nice.

Very satisfied.

There is a shuttle bus from the airport to the Hertz parking lot. The driver was very nice and helped us with our luggage. The parking lot signs are clear. However, the counter staff tried to sell us insurance when we picked up the car.

There was only one agent at the counter with a line of about 15 people. He was doing his best, but the Hertz people should have anticipated the high volume of arrivals coming in. All the other car rentals had at least two people serving customers and they expedited their rentals very fast. After close to an hour standing in line, they finally got another agent to help out. Needless to say, I arrived at my final destination at 2:30 am instead of 1:30 am as planned. Other than check in, everything else was great. Return was very fast.