It was raining the day I rented the car. Despite there not being many people renting, there was still a queue, seemingly all from the airport. The lady at the front desk was very nice.

Chaotic organization, 90 minutes needed for return, inefficient shuttle, 4 person van instead of mini-bus. Almost missed my flight due to all of this. The good thing was I got upgrade from sedan to SUV, but the car was not clean, remnants of a For Sale sticker on the passenger window. Apperently the car was a recently purchased used car but it performed well.

Car smelled cigarettes very badly. Reported this to the customer service but didn’t get any response. Customer service was unfriendly.

Like: staff friendly, efficient and car was very clean. Will use them again.
Dislike: nothing I did not like.