Never a problem

Best price for LAX. No pushy sales tactics, no problems at drop off, all very smooth and professional. Got to choose any economy or compact car I wanted.

Booking was smooth, best price and notifications emailed to me when anything needs to be done.

The car was near new and picking up the rental vehicle was really straight forward, the only thing was the wait in the line to be served as there were a lot of people renting cars.

Great web site where everything worked and the procing was excellent.

Got cheated by staff to by unnecessary insurance. The staff told us we have to buy insurance from them as it is required by the Law even we have shown that we bought our own insurance package at easyrentcars.

I wish you call me 1 813 327 2211. My booking was done from India, somehow Alamo refused to give me car on BWI airport on 16 April, later your customer service manager agreed that I rent car from BUDGET company and agree to reimbursement the cost I wrote 10 email but no one care to send money or even a phone call Do you know how difficult to call u On your customer service number no forwarding number 1,2 ,3,4 works This is very disappointing wish management call me

Like: They offered me upgrade with big discount and I took SUV. Very low mileage car and so comfortable to drive.
Dislike: Exterior was not clean enough.