Great experience

Pretty good, the pickup process was fast. However, the car had a lot of scratches and dents already. It's necessary to inspect carefully and point out each one to the staff and take photos, which is quite troublesome. The staff were busy and didn't have time to photograph all the scratches, so you have to record them yourself.

Not far from the airport, prompt pick-up and drop-off. Attentive service, they even provided a free navigation system. The car was new and in good condition. However, the rental company requires the renter to log in and check toll charges themselves, which is inconvenient for foreign visitors. It would be better if the rental company could check the tolls and deduct the fees from the renter's credit card, then notify them.

The company staff are very friendly and patient. They provided airport shuttle service and gave us a map along with some sightseeing suggestions. The vehicle was spacious, an 8-seater, perfect for our group of 6 adults and a baby. The baby seat was installed in the middle with an adult on each side; it wasn't cramped at all. The trunk is very large, fitting 3 large suitcases and 2 small ones. The car was in great condition, having only 75,000 kilometers on it, practically a new car. My family was very satisfied.

The car condition is excellent. I had such a great rental vehicle first time in Australia. It was a great experience