“Car was ok, but information and pick up not fine :-)”
About East Coast:8.7/10
We confirm to be pick up at 20:30 but the car arrived after 21:00.
The company told us that tolls (fees for highways etc.) is already solved and we have a chip in the car. After I have two payment in addition. That is not reputable.
It would have been helpful if the counter staff in sydney had told us about where to drop the car in Brisbane. We found the drop off point off airport quite by chance, which saved us driving to the airport unnecessarily.
“Great communication, easy, hassle free, quick car pick up and drop off.”
About East Coast:9.0/10
The fastest car rental pick up and drop off. I love that you enter your details online and only need to verify on the day, rather than provide them again (which seems to be the case with many other rental agencies).
About QEEQ:10.0/10
Easy booking and at a better price than other rental sites at the time.
Staff were friendly efficient and thorough, over all an excellent team you have there, I have already sent you two more clients and will be tell many more through the course of my travels,.I was slightly annoyed that the petrol wasn't full as promised, however I did ensure it was full when I returned it. (if there was to be one complaint that would be it)
About QEEQ:8.0/10
No experience with price drop etc, I was happy with the price I paid.
If you call the contact number, the staff do not know what they are doing, refusing to answer questions, tell lies and fail to transfer calls. It was on the worst customer experiences I have ever had.
“Easy coast is ok Qeeq is not too bad if you have no concerns”
About East Coast:8.0/10
Told prior to booking 2 large suitcase of about 80cm fits. It doesnt fit well unless you take the trunk cover off. Sharing as fyi in case you rent this and habe 2 large suitcases with you. Luckily one of our suitcase is 78cm one is 82cm so we placed wider one first then the smaller last. Had to wiggle few times for the trunk to close. Had to drive it with several bird poo on its moon roof, first stop seen myself wiping it off. Thought the crew handing me the car could’ve done a quick one min to wipe off. I didn’t mind doing it but scored rightfully as received so hope they add the consideration for the next customers if they want a 5star clean score. Ultimately all the staff we dealth with was very friendly and supportive so thanks again heaps ! We will rent again and hope its a 5star clean next. Cheers
Some functionality issues with car (usb was damaged rending it unusable) and Bluetooth was playing up a small amount. But overall car met all transportation needs and requirements.
About QEEQ:10.0/10
Wish log in and account access was easier, liked that the insurance option directly was much cheaper than hire company costs were. Will use again.
The car was a bit worse for wear. Very high mileage on the engine, and it made an awful grinding sound through the first 3 gears. It was fine for the trip. Customer service with ECCR was great though. No complaints there.
About QEEQ:10.0/10
Always my #1 source for car rentals around the world.
your navman desperately needs an upgrade. if i did not had previous knowledge of where i was and where i was going i would have been terribly confused . otherwise the car itself[it was a honda] was great,the mpg was excellent.if you upgrade the navman i would definately use your company again
About QEEQ:10.0/10
everything was fine
Car Rental Companies AT Sydney International Airport, SYD
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