Quite a disapointment

G.Neville

Australia

Reviewed: Mon, Mar 23, 2020

About Hertz: 5.3 /10

Car was not as ordered, they said they do not have that model any more. Staff "Stephanie' at hertz pick up location very rude and unhelpful as we tried to ge a car that looked half decent. Returned early and no refund Returned on Wednesday at 10.00 am when had booked from Sunday through to Saturday

About QEEQ: 8.0 /10

Booking platform good, but not up to date as vechicle order is not available any more.

Premium | Holden Calais or similar

1 days rental

Relevant Reviews on Hertz PERTH APT

R.Amezdroz

Australia

3 day rental

Compact | Mystery economy car or similar

Reviewed: Tue, Aug 16, 2022

“Easy to use with great results”

About Hertz: 9.0 /10

The Hertz customer service was excellent and gave me a choice of vehicles which was perfect for us travel

About QEEQ: 10.0 /10

All worked perfectly

Australia

1 days rental

Full Size Van | Mercedes-Benz Viano or similar

Reviewed: Mon, Dec 30, 2019

“all good”

About Hertz: 8.7 /10

Insurance cover for the vehicle not clearly explained which i end up with extra payment at Hertz counter while collecting the vehicle.

About QEEQ: 7.0 /10

Insurance cover for the vehicle not clearly explained which i end up with extra payment at Hertz counter while collecting the vehicle.

Tom

Australia

1 days rental

Small SUV | Nissan X-Trail or similar

Reviewed: Wed, Aug 14, 2019

“Fuss-free Rental”

About Hertz: 8.7 /10

The car that i booked wasn’t available during pick up. I was offered a similar class of vehicle which worked out well. Pick up and return was very seamless. Explanations were straight to the point.

About QEEQ: 10.0 /10

Booking through the app was easy. Just needed to pick the required vehicle type and price. Booking confirmation is fast as well. Just a suggestion, reminders on the booking could be sent to customers when close to the booking dates.