Great car hire company

Tried to hard sell on more insurance car coverage, no options at all for paid upgrades, and location from airport quite far. But apart from that it’s good value for 15 days!

Easy peasy to book cars but need more deals!

Customer desk is very helpful in directing us where to wait as w were not familiar with the pick up system in Melbourne. Waiting period is also good - not too long of a wait. Car is in clean and good conditions. Returning outside business hour is also smooth- we did not want long for the shuttle to take us back to the airport.

Great - easy booking process

given an option to change to Kia Carnival which was more responsive and better though the luggages were a challenge（smaller than the Hyundai iMax I booked).

good range of selection of cars.

Problem getting collected at 2am. Phone kept going to office saying call back in office hrs. Selected accident option, and explained - woman sorted problem out within minutes. Then a quick pick up. Good car. Easy drop-off

Like: It was smooth sailing from the pick up of the vehicle the great customer service I received. To having no problems with the vehicle it was perfect for my trip to the day I dropped it off. Keep up the excellent work.