17-35

The car was fine. However, I had to pay additional fees for the renatl which was never explained to me.

The pick up was slow from the start. 2 connections by shuttle just to get to the facility. Check in line wasn’t very large but it took a considerable amount of time to check in each person. Car was not cleaned prior to us using it. Upon drop off had we not taken a Lyft from the location. We would have missed our flight home. Shuttle took 45 minutes before we decided we need to take alternate transportation back to airport. Not sure how long it actually took it too arrive. And that’s not even including the line we would have had to wait in to confirm our payment to cash as requested when we put down our CC as a hold.

The manager was rude and after waiting over a hour. Told me the car was canceled. But they had a car for 100 more. I notified them a time before about being late they told me I had 24 hoursk

The Fox salesman did try to sell us a lot of stuff that we did not need. He tried to sell us the upgrade for an additional $375.00. Then when there was only one full size car on the lot, they gave us a "roomier" SUV.

Easyrent cars gave us a killer price and i will use them again if at all possible. Good Work!

The long wait for the car pickup was unacceptable, almost spent an hour in the line to get to the counter.