Chaos

I did not appreciate the fact that my flight was changed to an earlier flight and FOX rent a car had vehicles available for me to use but since it wasn’t my time for pick up (even though I previously advised of the change and that I would still be bringing the car back earlier then the pick up) that I was charge approximately another $100 for a vehicle because I booked through QEEQ.

I didn’t like how I was over charged because of booking through QEEQ by FOX because of the flight change. FOX could care less of helping to accommodate me since I booked through a third party.

The return area could have been marked out better

We have to wait in line for two hours to get the rental car. There was only two counters were working. The line was from counter to the outside the building. The processing was very slow. I will never ever rent it from FOX.

Waited 45 minutes to pick up car. Attendant didn't know where the car was, he made me search for it in the parking lot using the panic button on the remote. Car was old and kind of sticky. Would not use FOX again.

The staff waiting on us was great - no high pressure to upgrade or add on additional insurance. The vehicle itself was not the best - a Kia Sportage - with 60,000. The outside was pretty banged up. I’m not sure how many miles they’re kept in service - but I’m pretty sure the resale value on that one was not good.