Over a hour wait

Counter person said he would give us an upgrade for putting my wife's name on the paperwork to be able to drive the car. Not so, the upgrade cost me.

Counter staff were extremely helpful and efficient, and made the experience very pleasant. The vehicle was also better than expected, and made the trip much more enjoyable. I would highly recommend Advantage in future.

Easyrentcars.com provided the best price and although we were initially unsure, the rental process was easy and simple with no hidden costs or fees.

Like: I liked the friendliness and the service.
Dislike: The first car I was given had low tire pressure so I had to go back inside to get a different car. The second car I was given and left with still had some trash in it from the previous renter! Not a big deal, I just thought that the cars were supposed to be cleaned out between reservations.

Like: How well your customer service handled the entire transaction from start to finish with a smile! Great Customer Service!
Dislike: Waiting so long

Like: They were short staffed, but were pleasant.
Dislike: The long line wait!!!! Also, a piece inside the car kept falling down and hit my knee on it a few times.