Awesome

Alamo Car Rental is very professional. Showed the rental slip at pickup and drove off with the car in a minute. For drop-off, just handed over the keys and left. I expected some additional charges like a car wash fee, but there were no extra costs. Simple and fast.

Excellent! Because the reserved model was not available, the company upgraded me to a 2013 Ford Escape for free. I accidentally left my camera in the car when returning it and called the company to ask if they could find it. They were very cooperative, found my camera, and even arranged to have it sent to me by courier. This truly reflects their customer-first service philosophy.

The service attitude is very good, and the condition of the car is excellent.

We were assisted by an enthusiastic and humorous African-American lady. She only briefly mentioned additional insurance, and when we declined, she did not push further or show any dissatisfaction. Overall, the evaluation of Alamo is very high.

Very good, very good.