Excellent

Car reserved unavailable. Substituted with car with reduced luggage capacity. Was told if I didn't take their extra insurance (US$103) police would seize the car and leave me stranded if I was stopped by them for any reason. Advantage employee at counter lied to me and ripped us off. Never again!

You should not facilitate bookings at companies that employ dishonest cheats at the counter.

Advantage in Phoenix was the worst rental car company I ever had to deal with. When I arrived at the rental car center, Advantage did not have any rental cars available. Also, at 20 other groups of people were waiting in line at 12 midnite for a rental car with no cars available to rent. I had to rent a car from Dollar rental cars for $114 for 24 hr. rental period. I had to go back to Advantage the next day. They only had diesel cars available which costed me more than $50 in gas as compared to a gas car for the 19 day rental period. The worst rental car experience I ever had.

terrible lady Kiesha at pickup !!!the pickup lasted 75 minutes and we were the sole customers !!!! The car was damaged, they did not wanted to give us an other one of same class, offerd a smaller one which could not fit our luggage !!!! Back bumper was damaged, head light was not working !!!! One other lady said she was the manager and layed !!!we found out at return that the manager is a male !!!!

Like: Not huge queues at the desk and great price.