CAR RENTAL REVIEWS ON BUDGET IN WASHINGTON D.C.

Service was average.

Everything good

Very good

Very satisfied. This is my first time using Budget. The service is similar to Alamo's, but Budget assigns a specific car while Alamo lets you choose any car.

There was over an hour wait on pickup despite only about 8 people being ahead of me in the line. It was pretty bad, super slow service, and the longest I ever had to wait for a rental car in my life.

It was easy to book and a competitive price, although the information about there being a rental counter inside the airport was incorrect.

Highly satisfied

Very satisfied

i initially got a suburban which was extremly dirty and in poor condition, i went back to budget and they did their best to gove me a batter car. thanks for Katty's effort, my experience was great

all good, cheapest price and delivered as promised

The lady on reception was not clear

Very satisfied

Good

Very satisfied

The brakes were not in good condition, the car kept shaking when we would press the brakes. The key fob battery stopped working and the car wouldn't lock. I was not informed to renew the contract after completion of a month and so had some issues when I tried to call to extend the rental for 4 days. I ended driving 4 hours to the nearest budget to drop off the car because of this.

When I contacted qeeq to extend my car rental they just sent me to budget and did not help

I was forced to take all the insurance when I have rented several times in other places and the treatment has been much better and much cheaper for something much better, the worst experience with Budget, they steal people's money and time

Was good

The rental process was very smooth, and the instructions were very clear.

The overall service was great!

Both pickup and drop-off processes were convenient, and the staff had a friendly attitude.

The staff was patient and thorough.