Like: our trip to Andros island was an expirience that I will remember for a long...nice weather, frienly people good food unique spot and monastery to visit and sure beatiful beaches with little people
“Europcar does not respect its contract and its client service is useless”
About Europcar:6.3/10
1. When I arrived at the premises of Europcar in Athens to get the car, they asked me to block an amount of deposit 10 times the amount indicated in my contract (3000 euros instead of 300 euros). I did not have 3000 euros available on my credit card. Then they asked 5 times the indicated deposit amount (1500 euros) but, at the same time, I had to pay 50 euros more for the rental than the 88 euros indicated in my contract (138 euros instead of 88 euros). This is clearly a breach of contract. I had no means to rent another car, I was with children and this was our last day of holiday so I had to accept it.
2. The car I got was in a rather poor state, full of scratches.
3. After returning the car without any problem, they did not unblock the deposit of 1500 euros from my credit card for 3 weeks. I called them twice, to no avail. A lady at the client service assured me both times that her colleagues most certainly had done all the necessary to unblock the deposit and that it was probably my bank's fault if it was still unblocked. Then I called my bank with which I have never had any such problem (and I rent cars often). Europcar had never unblocked the deposit. My bank did it for me since it was not claimed for 3 weeks.
I don’t usually comment but I truly believe that their rating doesn’t do them justice.
The entire team was extremely professional and very polite.
Congratulations and I will be definitely using them again.
Mark up pickup location!
We called five times for the shuttle and it arrived after 90 minutes!
Car was handed with fuel for 130 km only!
Car was handed with oil check over due
About QEEQ:9.0/10
Booking process was smooth, and good value for money. However the service at Europcar Athens was unacceptable
The pickup process took longer than expected when compared to other companies I have dealt with before. Upon returning the car, the rental company informed me that there were scratches on the front disc wheel and charged me 171 euros. However, when I received the invoice via email, it stated that I only owed 140 euros.
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
George T
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