“Commission driven staff, Terrible attitude. But the car was clean.”
About GOLDCAR:8.0/10
I booked a package for an Audi A3 auto.
However they charged me more because it wasn't available and gave me a Renault capture. Which is a lower classed vehicle.
They also did the same with the lady in front of us who came off the same flight. Which shows that for commission they are cheating the customers.
“Super bad service at goldcar
I like to be contacted by the management so I can explain in detail!”
About GOLDCAR:3.6/10
Super bad service at goldcar
I like to be contacted by the management so I can explain in detail!
I hade also book a baby car seat but it was a joke the one I got . Poor lack of service is the biggest on
I got shouted at and the guy told me to fuck off
I was told that because I had not had my license for "a long time" I was forced to pay an extra £70. I have had my license for 19 years. Personally I think this is appalling behaviour and occured because I am a woman and non Turkish!
About QEEQ:10.0/10
Easyrental is as it's name says "easy" to use and has great prices.
La société Goldcar n'est pas une société de location de voitures sérieuses. A mon arrivée à l'aéroport ils m'ont obligé à prendre des assurances complémentaires que je ne voulais pas. Si je ne les prenais pas ils ne me louaient pas le véhicule. Le véhicule que je voulais n'était pas disponible, ils m'ont également à prendre une voiture de catégorie supérieure. Après vérification du contrat écrit en turque, j'ai vu qu'il m'avait été facturé des frais d'aller simple supplémentaires alors que c'était compris dans ma location. Au total la location m'est revenu 3 fois plus cher que le prix initial (c'est du vol).
About QEEQ:9.0/10
Easyrents est une agence sérieuse, cela fait plusieurs fois que je passe avec eux. Par contre je suis très déçu du prestataire GOLDCAR qui ne respecte pas les contrats
I took excess protection from Easyrent and followed the advice not to accept additional from Goldcar. Although the salesman at the pick up desk did try to sell cover, he did relinquish after not too long.
The additional cost is always a lot. The car collected was almost new, very clean and drove well, a 1.4 petrol corsa. The collection point was clear and staff pleasant. We returned the car with no issues and had a quick confirmation from Goldcar of the same. While walking away toward the Terminal 1 at Antalya, we asked the staff member if Terminal 2 was far to walk. He then gave us a lift to T2 in one of their cars, a considerable walk..
About QEEQ:10.0/10
The platform works well and the advice within is good.
“Other than the bad car dropoff experience it was a pleasant and worry free rentsl”
About GOLDCAR:9.0/10
I booked a Mercedes but they did not have one. I was given a Renault instead. If I knew that they did not have a Mercedes I would have booked a smaller cheaper car.
Also as I pucked up the car at Antalya airport and returned it at Izmir airport I was not familiar with the drop off location. Communication with helpdesk was difficult due to their proficiency in English. They could have provided a map during pickup as to where the car drop off location is. I spent half hour just looking for it
“OK car and price; lousy service and pushy insurance upsell”
About GOLDCAR:5.7/10
Pros- OK car and good price.
Cons- Very pushy about purchasing the extra insurance at pick up. Went as far as lying to get us to purchase it. At the drop off we had to pay a "parking fee" when we returned the car in Izmir. We were never told we had to call the car rental company at the parking gate and therefore had to pay for parking.
All good. I was worry to rent car from GoldCar as not so good opinions but I need to say I never have any problems with renting car in Turkey. Perfect ! Thank you
So When i arrived there was no-one in the office, had to call their office in Domestic. It took over 20 minutes for them to send a driver. he took me to the car drop off point. Then a 400 metre walk to the domestic terminal, had to wait for security, did the paperwork, another 400 metre walk back and then picked up the car. The car was great, but the pickup was really painful and superfluous.
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