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Last updated on: April 23, 2024
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9 Rental Locations
Pickup
The Dollar desk is located on the ground floor of the 'CONRAC' facility, across from the baggage claim area.
Telephone
8664342226
8.6/10 Very good
600+ ratings, 4 reviews
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Closed
Pickup
COUNTER: AIRLINE PASSENGERS-Located across the street within walking distance. The counter is on the 2nd floor (street level) and the Fastbreak Booth is on the 3rd floor (second level). No shuttle necessary. LOCAL RENTERS: Follow Rental Car Returns signs for Budget. Temporary parking is available in visitor parking. Go to the Budget elevator and go sdown 1 level to rental counter. CARS: On site. RETURNS: Same as pickup. AFTER-HOURS RETURNS: Accepted.
Telephone
704-359-5701 / 704-359-5756
8.5/10 Very good
100+ ratings, 0 reviews
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Pickup
Our location is offsite of the airport. Once you have arrived at Charlotte Douglas International Airport please call 704-859-8088 to request shuttle service. Then follow the signs to the Shuttle Pick-up area located outside of baggage claim. An ACE Rent A Car shuttle will be by shortly to pick you up in Zone 1.
Telephone
877-219-9192
8.5/10 Very good
100+ ratings, 0 reviews
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Closed
Pickup
Please proceed to the Consolidated Rental Car Facility which is located across the street from the baggage claim terminal.
Telephone
8333360426
8.5/10 Very good
100+ ratings, 0 reviews
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Closed
Pickup
Please proceed to the Consolidated Rental Car Facility which is located across the street from the baggage claim terminal.
Telephone
8443668843
8.5/10 Very good
100+ ratings, 0 reviews
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Closed
Pickup
All other rental car companies listed below are located in the Consolidated Rental Car Facility in the Level 2 lobby of the Hourly Parking Deck in front of the terminal.
Telephone
7043590114
8.5/10 Very good
200+ ratings, 1 reviews
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Closed
Pickup
Please proceed to the Consolidated Rental Car Facility which is located across the street from the baggage claim terminal. Self service kiosks available, no need to line up and wait at rental desk.
Telephone
8443668844
8.5/10 Very good
300+ ratings, 1 reviews
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Closed
Pickup
Please check with the branch staff about the return location and time
Telephone
704-359-5700 / 704-359-5756
8.1/10 Very good
200+ ratings, 1 reviews
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Closed
Pickup
Collection procedure (Free Shuttle bus service) When you have arrive at Charlotte-Douglas international airport, please follow the signs to the shuttle pick-up area located outside of baggage claim and proceed to Zone 1. When at Zone 1 call (704) 800 4288 (opt 2) to request the shuttle service to the car rental location (1 mile away).
Telephone
+1704 800 4288
Budget
8.8/10
Dollar
7.7/10
Enterprise
10.0/10
AVIS
8.8/10
Hertz
8.3/10
AIRPORT VAN RENTAL
4.7/10
ACE
2.0/10
Advantage
9.1/10
Alamo
8.8/10
Reviewed: March 4, 2024
Car was brand new, excellent vehicle. Pick up took a long time - lots of customers and few staff to process the line.
Reviewed: October 14, 2022
Initial car given was not cleaned. Second car broke down. took 6 hours to provide replacement car then wrong class of car.
Reviewed: December 23, 2019
the contact number for emergency kept me for long time till got the call answered and that was during the accident were involved. got worried and the police came and helped me.
Reviewed: November 30, 2023
Airline problems, caused an inventory issue. Had to wait over an hour for a car. Grabbed a bit to eat, only one place on road/ground side . CLT is never going to be complete. Finally got a vehicle, happy with anything. Exchanged it 24 hours later! Dirty interior windshield, rear seat belt fault, then tire leak. Return to airport, and painless exchange, just an extra 2 hours lost. Wound up with a KIA Soul for 60 days, never was stolen.
Reviewed: October 24, 2022
Very disappointed with the car. I paid for an upgrade but got an old car. No facility to screen mirror phone screen on the dash.
Reviewed: May 3, 2020
I did not pick up the car the representative refuse my card and she was so rude to swipe she said she can only use the chip but not swipe so I took uber so I need refund back as soon as possible
Reviewed: July 11, 2019
It was confusing to find pick up location if you are not coming from the airport. Tip: Dollar does not accept 3rd party coverage so if anything happens you will get billed then will have to send it to company
Reviewed: June 28, 2022
They never had our vehicle. The only one they had was damaged down the drivers side with a damaged mirror. Saying this, it took them over half an hour to find the key for this vehicle.
Reviewed: June 10, 2022
Quick and friendly pickup. Unfortunately our car got broken into and we had to exchange it on the last day. Exchange took forever. Nobody seemed to know what they were doing.
Reviewed: November 21, 2021
Yes, great gas mileage and lots of trunk space!
Reviewed: April 20, 2021
The counter staff was helpful...getting out was a little odd with the exit attendant appearing from another location. I got put on hold when I phoned for road service so I just ended up putting air in the tire a few times.
Reviewed: April 18, 2021
The rear wheels either have a bad wheel bearing or tire with a broken belt causing a vibration and noticeable noise.
Reviewed: April 28, 2022
Had to wait for counter staff who were not 100% sure ref the car type & options
Reviewed: August 18, 2019
Excellent customer service . Very smooth when we wanted to swap vehicles for more room for the kids . Would highly recommend
Reviewed: July 17, 2019
Car was very clean. And easy to find. Would be nice if I could use my debit card.
Reviewed: June 18, 2019
The location is not easily identifiable. Once there, the pickup was rather normal. The van had multiple scrapes and dings on the exterior and the interior looked dingy. The vehicle did drive well though. Drop off was initially attempted prior to open hours. Drop box in front of building but gate to parking lot was closed/locked with no directions to a back entrance that staff later claimed was available. I was only listed driver and unable to drop the rental off due to the gate. Had my wife return the rental when location opened because I had an appointment elsewhere. Staff for return was very unprofessional and wanted to charge fee cause someone other than me drove to return the vehicle. No customer service skills.
Reviewed: March 21, 2019
Asked for a mid size and got a mini an that was their shuttle van. They used a local small car rental outfit. No one the airport k ew where they would pick up. Shuttle finally came after 30 mins and then there was a 20 min drive to find they didn't have a car and gave us their shuttle minivan. Also on return didn't return the full deposit until I asked why.
Reviewed: February 22, 2019
The challenge is that what was charged does not equal my online quote.
It takes up 38% of all car rentals. Top selected car types are: SUV, Small, and Large.
* Based on all bookings from Charlotte Airport (CLT) for the last 30 days.
Lowest rental rates at the Charlotte Airport (CLT) is USD 58.97 on average, and can go up to USD 100.68 at the busiest . Use this conclusion to schedule your trip to your best interest.
In contrast, Sunday is the least busy day.
More bookings mean more time spent on queueing up at the counter. Prepare yourself if it is going to take you a long time to pick up from the Charlotte Airport (CLT).
* Based on the scheduled pickup time of all bookings from Charlotte Airport (CLT).
Most customers book a rental car from Charlotte Airport(CLT) for 1 days, showing a short-term journey is popular.
One-way car rentals take up nearly 18% of the total bookings at Charlotte Airport (CLT).Out of it, besides Atlanta, other top destinations : Orlando, Fort Lauderdale.
On average, Basic Protection costs USD 66.15 per day for SUV, USD 62.32 for Small and USD 57.2 for Large.
Do You Know?
No.1 Source Country
Customers from Luxembourg choose Charlotte Airport(CLT) the most as the start point of both their business and leisure journeys.
Bigger is Better
Renters from United States prefer more spacious car models like and Toyota Sienna.
Quite a Planner
Ireland renters like to plan much more ahead, they usually make the online booking 44 days before pickup from the Charlotte Airport (CLT).
8.8/10 Very good
1000+ ratings, 3 reviews
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