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It was terrible will never use them again.

Reviewed: Thu, Mar 21, 2019
About ACE: 2.0 /10
Asked for a mid size and got a mini an that was their shuttle van. They used a local small car rental outfit. No one the airport k ew where they would pick up. Shuttle finally came after 30 mins and then there was a 20 min drive to find they didn't have a car and gave us their shuttle minivan. Also on return didn't return the full deposit until I asked why.
Intermediate | Toyota Corolla Electric or similar

Relevant Reviews on ACE in United States

Tim

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Compact SUV | Toyota RAV4 or similar
Reviewed: Sun, Feb 16, 2025
“Ace are terrible, low budget”
About ACE: 4.0 /10
Will not use them again, they held the amounts on my card twice, Louis was full of attitude, they weren't very good at their own systems. Pick up location far off site, takes too long to get car. Bad experience.
About QEEQ: 10.0 /10
Qeeq was all good.

Jules

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Medium SUV | Hyundai Santa Fe Sport or similar
Reviewed: Wed, Sep 25, 2019
“Great”
About ACE: 9.0 /10
The directions to the shuttle provided incorrect bus stop information. Other than that, pretty great experience. It was kind of weird that the 3 people sitting at the counters couldn’t assist me and that we had to do a video check in with a remote CSR, but it was ok. Upon drop off, there were a lot of people waiting for the shuttle with no sort of ETA on when it would be there and so I ended up having to get an Uber.
About QEEQ: 10.0 /10
Everything was easy, pricing was great.

Roger

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Economy | Chevrolet Spark or similar
Reviewed: Thu, May 9, 2019
“Excellent first experience!”
About ACE: 9.3 /10
We were upgraded to a better car than what we reserved and everything else was solid. Overall a very positive experience.
About QEEQ: 10.0 /10
We had an ideal experience with Easyrentcars.com. The initial price was unbelievable and they even re-booked it with an even better rate. The value was off the charts. We will definitely be using them in the future.

A.Belloni

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Economy | Hyundai Accent 2 Doors or similar
Reviewed: Wed, Mar 27, 2019
“it is crazy not to see the insurance options and fees and to discover them only at the counter!”
About ACE: 8.0 /10
the car was great, but one cannot pay 6 times the cost of the rental in insurances

J.Silva

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Full Size | Toyota Camry or similar
Reviewed: Wed, Mar 27, 2019
“Okay!”
About ACE: 8.0 /10
Upon returning to my vacation house the tire pressure alert came on. ACE needs to make sure the tire pressure is at the correct levels.
About QEEQ: 10.0 /10

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