CAR RENTAL REVIEWS ON DOLLAR AT CHARLOTTE AIRPORT, CLT

Signage at the airport is terrible

Smooth

Like: Staff was very friendly.
Dislike: Even though the staff was friendly she continued to upsell and I told her a couple of times that I wasn't interested.

Airline problems, caused an inventory issue. Had to wait over an hour for a car. Grabbed a bit to eat, only one place on road/ground side . CLT is never going to be complete. Finally got a vehicle, happy with anything. Exchanged it 24 hours later! Dirty interior windshield, rear seat belt fault, then tire leak. Return to airport, and painless exchange, just an extra 2 hours lost. Wound up with a KIA Soul for 60 days, never was stolen.

It was confusing to find pick up location if you are not coming from the airport. Tip: Dollar does not accept 3rd party coverage so if anything happens you will get billed then will have to send it to company

I did not pick up the car the representative refuse my card and she was so rude to swipe she said she can only use the chip but not swipe so I took uber so I need refund back as soon as possible

Like: Lots of space for vehicle class. Great gas mileage.
Dislike: Air conditioner struggled a little on really hot days but never got too uncomfortable.

Like: Loved the Nissan Versa. Peppy and fun to drive.
Dislike: Staff mumbled and were unclear with directions.

Very disappointed with the car. I paid for an upgrade but got an old car. No facility to screen mirror phone screen on the dash.