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Last updated on: April 14, 2024
US$ 18/day
US$ 18/day
US$ 18/day
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28Rental Locations
19Airport Locations
Map View of Car Rental Locations in Alicante
Record Go
8.1/10
CLICK RENT
9.1/10
Centauro
7.8/10
GOLDCAR
7.5/10
Firefly
7.6/10
DRIVALIA
9.0/10
Leasys
10.0/10
OK Mobility
8.6/10
Europcar
10.0/10
Keddy by Europcar
8.8/10
AMIGO AUTOS
8.4/10
Budget
8.6/10
ACE
8.3/10
Interrent
7.6/10
Hertz
10.0/10
AVIS
8.6/10
Rhodium
8.0/10
Thrifty
10.0/10
Reviewed: January 9, 2024
This Company is absolutely appalling. They bullied us into taking some insurance policy which we didn't need, and said that if we didn't take it, they would charge us over €1500 deposit. We didn't get the car we booked, even though it was supposed to be guaranteed. The staff were rude, extremely unhelpful and downright unprofessional. I definitely would never use them again. Even on drop off, they were rude. They made me re-park the car and criticized me for not filling the car up at their designated fuel station (I assume they get a commission for that as well!)
Reviewed: July 29, 2023
The pick up at the airport took far too long! Other than that everything was great
Reviewed: November 28, 2021
Car rental very pushie to get us to buy their insurance. If you did not take up the insurance, they will assign new car with no dent, stain at all. Then even at a slightest chance they will find something to charge damage fee. Ours was scratch at left rim where you can easily remove with polishing. But our argument do not go well with the company.
Reviewed: March 12, 2020
Always a little longer to pick the car up but a good service overall
Reviewed: November 19, 2019
They take your money straight away then say it can take over 30day to get it back so which mean I will have to pay interest on my card for it with I think is wrong
Reviewed: June 7, 2023
The car was predominantly as expected. It had a few scratches etc but these had all been recorded. We arrived at a busy time so had to wait for a shuttle and then at the counter for quite a while. Return was super simple and no issues. All the staff were very friendly and helpful.
Reviewed: November 11, 2022
Wait was a bit long but no hard sell Most pleasant experience at a hire car booking in. Returning the car was a breeze too
Reviewed: July 22, 2020
Car in excellent condition less than 3k on the clock
Reviewed: August 8, 2023
Very good overall, but as we booked and paid on line before we went some of the charges weren’t explained properly to us ! You could make it clearer about fuel charges and insurance fees. We booked two cars and wanted to add a driver to one , but the guy we dealt with did not listen and added 3 drivers to on and two on the other ! And charged for the extra driver but it was quicker to just go with it.
Reviewed: November 29, 2022
we use in the pasted but price were getting hirer
Reviewed: July 11, 2022
Woman at counter was rude, unhelpful and aggressive. I would like to complain about how she treated customers but she told us no one more senior was available when we collected the car.
Reviewed: October 27, 2019
A very long wait at collection. A really long queue. We took photos when we got the car, which we were told had no damage but on return they informed us of a mark near the front bumper. Luckily we had taken the photo so we got it all signed off. I do feel that this has now become normal procedure for a lot of companies.
Reviewed: July 26, 2023
Prawie nowy samochód to plus. Delikatnie mnie przymusili do pełnego ubezpieczenia nie proponując innych tańszych rozwiązań - za to minus.
Reviewed: November 26, 2019
at pickup car had more damage than on the paperwork provided and staff refused to inspect it with me to identify additional damage. On return they were only willing to issue a verbal ok and it took 20 minutes of arguments to get a signed piece of paperwork. they still refused to confirm that the car was full of fuel
Reviewed: October 7, 2019
Counter staff (women) not particularly friendly but we still like to use Goldcar.
Reviewed: November 29, 2022
4 out of 4 desks manned so not long in queue compared to other providers used before. But due to Vehicle having lots of marks and I wanted an agent to come and check it over with me they just told me to take photos but I was not happy with this and they finally sent an agent, so was delayed because of this. I identified 5 new marks which they had not got on their own report
Reviewed: October 17, 2019
Very accurate! Best experience with rental cars so far!
Reviewed: June 23, 2019
Je pense que firefly sont arnaqueur Vous payez sur le site on vous affiche un prix 45 euros, arrivais devant le guichet on vous dit de payez 540 euros ,il est 2 heures du matin vous avez des enfants avec vous vous êtes obligé d'accepter Ce n'est pas normal
Reviewed: April 24, 2019
Had a very long wait of one and a half hours to get the keys at the airport. Firefly knows in advance when people are arriving to collect cars and how many. Why are arrangements not made to deal with customers in a timely manner? The customer service representative did not apologise for the wait. I had 3 young children and it was 11pm at night. Instead he had a go at trying ti confuse me into buying extra insurance.
Reviewed: October 29, 2022
Great service, great car, easy to deal with. No dphard sell of insurance.
Reviewed: October 1, 2021
Great service, friendly staff - would use them again
Reviewed: September 30, 2021
I have hired many cars in multiple locations. I can honestly say Leasys was the best experience from beginning to end. The staff were so helpful and a breath of fresh air. They were kind and patient with elderly clients who were having difficulty with an automatic car. I had to call twice during my hire and was assisted promptly and once again with a caring manner. All the staff spoke fluent English and this was a real help to me with my pigeon Spanish. I will definitely be using Leasys again and will be recommending it to my family and friends. Well done Alacante Leasys - you were an absolute pleasure and a real credit to your company. Full marks in all areas.
Reviewed: August 16, 2022
Excellent service from start to finish. Car was superb, better then I had expected and big enough for four adults. Took 3 large suitcases comfortably. Car make - Link&co O1. Never heard of it but was fantastic. Had the insurance certificate so no sell of additional car insurance
Reviewed: October 8, 2021
Fitst waiting more than an houre. where the car was, was told me wrong, WhenI I came back I was send to the same nr 140but I found the car on 148. This took half an houre extra. Next day had a flat tire. Service OK, but €60,- adm fee is awfull much.
Reviewed: August 9, 2020
I wait it more than 2 hours for to collect the car I booked automatic they give me manual car
Reviewed: August 27, 2019
Great service at the counter. Received a complementary upgrade and the car was great. Very smooth checkin and no pressure to buy add on insurance only a question.
Reviewed: October 3, 2021
Very good service by Europcar staff at Alicante airport. Collection of vehicle was fast and straight forward. Car was perfectly clean outside with a seal across the door to show it had been CV19 cleaned inside. Drop off was really excellent - a lady met us as we pulled in the drop off bays, she checked it over and signed us off in less than 5 mins. Got an email 10 mins later with certificate to say all was fine and no extra charges for anything (as I expected). Europcar - Keddy run a great service - superb!
Reviewed: August 25, 2019
Mauvaise surprise de recevoir une facture de surcoût avec 21€ de prise en charge Aéroport et la facturation de 9 litre de carburants+ frais alors que j’ai restitué le véhicule avec le pleinj,ai demandé un remboursement Mais pas de réponse à ce jour. Merci de votre action
Reviewed: June 9, 2019
car exterior badly scratched and worried bearings may have gone but overall happy
Reviewed: December 8, 2019
Location of pick up at Alicante airport is a bit difficult. Once found, we had to wait a bit for the mini bus. The mini bus took up straight to the door to be greeted by a gentleman who told us to go and get a ticket. Check in was smooth and straight forward. No hard selling!! Which was a major bonus. Car was in great condition, practically new. Would recommend.
Reviewed: September 6, 2019
The pick up location is extremely difficult to find. There is no sign up whatsoever for Amigo. This needs to be addressed urgently as we spent over an hour trying to find it.
Reviewed: May 13, 2019
At pick up tried to sell fully comp insurance but already had multi trip Zurich backed top up insurance. WS told this will not fully cover damage costs but ignored this and did not take extra insurance
Reviewed: February 12, 2020
Staff at the Alicante railway station office, are always so pleasant and helpful and treat you as a valued customer. No hard sales to take out extra insurance.
Reviewed: September 3, 2019
RIP OFF One lady on the counter waited over 30 minutes to get my paperwork while she was doing the up selling bit to another English customer in front of my family Then when I got to the counter I had the big up sell on everything which is another story Returned the vehicle early in the morning as our flight was very early, I videoed the vehicle before parking up the vehicle was in prestine condition I have been noticed by my credit card company they have taken over £400 off my card for I don’t know what, I have now got to fight budget to get my money back the whole rental was a scam, cheap hire and take what money you want off the customers card at the end I will be taking this to the highest level with maximum exposure to avoid others being ripped off
Reviewed: August 24, 2019
Service of budget was terrible. Aggressive selling of larger car. Aggressive selling of extra insurance. I think an Audi q3 is smaller than a bmw 3 series too. Not happy at all. Man was rude and slow Asked me to bring a receipt Showing I’d topped up fuel.
Reviewed: August 6, 2019
J' attend le déblocage de la somme de garantie sinon tout c'est très bien passé.
Reviewed: November 29, 2019
Tried to sell additional services and insurances which were totally irrelevant. Drop off location: very difficult to find empty parking spot.
Reviewed: October 27, 2019
Very easy procedures. The car was above my expectations
Reviewed: October 23, 2019
Tried to sell insurance which was already included
Reviewed: October 4, 2019
I had trouble finding which provider was renting this car as the hirer is a subsiduary of GOLD car but it was not obvious. The woman on the desk was very agressive and tried to sell me more insurance although I explained to her that I had already bought this through the online purchase. She kept saying the car was not insured. The car provided was full of dents and scratches and although I took loads of photos I am waiting to hear if they now try and bill me for some of these!
Reviewed: September 3, 2019
Car was fine. My own fault, but the fuel policy was not clear enough. What started out as a very good value rental soon gets eroded with additional and unexpected fuel refill charges.
Reviewed: June 23, 2019
Be very aware on pick up, counter staff FORCE you take their extra insurance. And try every trick in the book to get you to take it on. Even when I purchased the extra insurance through easy rent cars through AXA. Girl on the desk said we were covered for nothing. And would be charged at any and every event. She even said she didn't know who AXA was, yet when she opened their insurance policy. They were covered through AXA. My advice, DO NOT be fooled by their lies. If your policy has it on black and white. Stick to your guns. They'll even threaten to revoke the voucher and refuse the hire. But you are covered. And don't let them hassle you.
Reviewed: April 17, 2019
Rude customer service, very high deposit, airport service charge suppose to be included but I have to pay extra at the desk. Also have to pay for a petrol 126 euro and after couple of days refund if full when return. Very disappointed! I will Never use again this company!
Reviewed: April 17, 2019
They tried to charge an extra 315 Euros. So we cancelled it.
Reviewed: August 31, 2019
Slight queue at the collection point but it was a busy time. Car was as expected and good condition.
Reviewed: August 23, 2019
Big queue and only 2 staff at counter in airport
Reviewed: May 8, 2019
The service executive at the pickup counter was not very transparent. He tried very hard to upsell to very expensive options and was not transparent about the insurance options. I had to ask a lot of questions to really understand what was applicable to me so that i did not get overcharged
Reviewed: July 9, 2019
An additional 'airport tax' charge had to be paid at the desk which I was not expecting and was told was mandatory. Would rather have been made fully aware of this beforehand so that I could have planned accordingly.
Reviewed: April 5, 2019
After returning the car I was charged, these are hidden fees not explained during check in
Free shuttle bus
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Free shuttle bus
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