11 Car Rental Brands in Tenerife, Canary Islands, Spain

Reviewed: April 20, 2024

Yeah all worked as it should. A very well used Opel Crossland is not an Audi A2 but it worked for me. Car had plenty of dings in it, but this is normal in Tenerife. Car was fine in all respects, other than a dragging brake. Return process simple and a very helpful guy looked after me. Deposit was a bit steep, but it was only pre-authorised and was removed soon after return.

Reviewed: April 8, 2024

The pick up process was most difficult. It was a ticket system but was not communicated so we stood in a crowd for 15 min before we realised. Then there was only 2 staff and it was very slow. We sat on the floor waiting. Then they didn’t take AMEX, which is ridiculous as it is a worldwide accepted card.

Reviewed: November 29, 2021

Quite pushy with the sell up insurance and clearly weren't happy with me refusing it. I had to point out quite a few damages that weren't on the original damage report. Two days after dropping the car back off they rang me to ask why I hadn't dropped it off yet, I told them when/where I dropped it off, they have emailed me with the end of hire report so guessing it was just an error but they haven't rang back to explain or apologise.

Reviewed: October 29, 2021

excellent service. Thanks!

Reviewed: December 9, 2019

Habiamos reservado un Fortwo, al llegar nos lo cambiaron por un Hyundai I10 y al final nos entregaron un Fiat 500 con 50.000 Kms. Nos hicieron firmar una fianzade 1.209 euros que ya nos han devuelto y otrocargo de10,80 euros en concepto de upgrade y cargo de oficina mas impuestos, cosa que no se nos habia advertido en ningun momento.

Reviewed: February 28, 2024

The whole experience was simple no dramas

Reviewed: January 22, 2024

Didn’t have an automatic transmission car which I had booked.

Reviewed: February 1, 2023

Very nice and useful staffs.

Reviewed: November 3, 2021

Nope

Reviewed: September 30, 2021

Great company , Quick and excellent service.

Reviewed: February 28, 2021

Perfect car rental company.

Reviewed: December 24, 2023

Didn’t meet with any agent / rep in the terminal at pick up as instructed, we asked locals for directions to the Gobycar shuttle and luckily they were able to help us and tell us where to go. Shuttle bus parked at bay E3 for information. Please update for other users as to the instructions as there may have been other renters not so proactive and waiting around in terminal for agent. Other than that it was a straight forward process and got an upgrade to vehicle for free. Person on desk was friendly and helpful

Reviewed: December 23, 2023

excellent

Reviewed: February 21, 2020

Good service, prompt pick-up from airport although the instructions for the location of the bus were not exactly accurate. Good car and great value for money.

Reviewed: January 10, 2020

Very good service as usual.

Reviewed: January 2, 2020

V easy collection and drop off process. Car was comfortable and economical.

Reviewed: February 25, 2019

A little bit curt when completing pick-up process but this may have been just language differences. Excellent when I left my luggage in their office.

Reviewed: November 15, 2022

Long wait at the Cicar desk, although each position was attended. Vehicle (Fiat 500) was inadequate for the hills in Tenerife. (This was my fault, not Cicar's)

Reviewed: October 21, 2022

I had an email confirming that the the car was off hired and returned with no new damage on the off hire due day (10 11 22) The company has tried to charge my card €720.05 yesterday (10 19 22) with no explanation. Fortunately I use a travel debit card with not much credit and so was declined! I would like an explanation from the hire company please.

Reviewed: September 5, 2022

Efficient

Reviewed: February 18, 2020

Was a little confused by the email saying I needed an IDP - which I didn’t. Other than that I was extremely pleased with the car and service.

Reviewed: February 16, 2020

Budget at Tenerife South is by far the best hire company with a spacious site, lots of booking staff and almost new- if not new cars on offer!- I now make a bee line to them

Reviewed: January 4, 2020

Off site location.

Reviewed: August 23, 2019

Great service, the employee was very friendly and helpful

Reviewed: June 15, 2022

The woman at the Europcar stop was absolutely wonderful! She helped me to choose a car that would best fit my needs and made the renting experience very easy. She went above and beyond and gave me some great travel recommendations. Also, I loved the car she connected me with (I had initially chosen a different car). I would 100% recommend!!

Reviewed: February 13, 2020

Bue noches, Tengo problem con Europcar para el impacto que se ve con dificultad en las fotos

Reviewed: August 21, 2019

Horrible, never again. I was pushed into purchasing an insurance worth several hundred euros because I was a female traveling alone-- the gentleman next to me picked up his car without insurance no problems.

Reviewed: September 24, 2020

Buen trabajo del personal en el mostrador, atento eficaz y muy simpático.

Reviewed: August 13, 2019

Definitely exceeded my expectations,I got an upgrade to a CABRIO VW BEETLE as they had no mini,s,the desk staff were very professional and helpful .

Reviewed: January 17, 2019

Because I booked through a third party I thought I'd get a crappy car but was thrilled with a virtually brand new Tucson.

Reviewed: January 20, 2020

nos puesimos en contacto con la empresa orlando.com y con un seguro a todo riesgo, mejoramos el coche solicitado, así como le lugar de devolución que también abonamos aparte, y que en la web de petición no podíamos determinar

Reviewed: January 7, 2020

It is confusing that the car rental company is "ACE" everywhere in your material, but in reality si RhodiumCar.

Reviewed: September 1, 2019

The only criticism I have is the car lacked power/ under preformed for its size.

Reviewed: December 25, 2019

Easy going, good communication, the only little problem is the meeting point at Tenerife North Airport isn't the easiest to find, but everything turned out well after that.

Reviewed: December 13, 2019

Good services

Reviewed: May 20, 2019

The car exceed my expectation. The booking process at the counter was easy. Just need clear sign where to get the pick up area at the airport because the representative waited at 2nd basement. It took a while to ask around.

Reviewed: February 27, 2019

Terrible, people waiting 2-3 hours to collect there hire car. Unhelpful staff and no organisation at the collection location. Worst hire experience ever!

Reviewed: February 23, 2019

Good evening, i Made a reservation with you for a car to Tenerife sud for 15 day s. From the confirm that i receive i had a car with Full insurance, and full fuel that i should have to Bring back full, but When i arrived to the agency, After 1 hour that i try to call and looking for the place where they should pick-up us, they told me that i have to pay € 50 for fuel and the guy Was very unprofessional and really rude. And then he told me that When i’ll bring back the car the re is the risk that they’ll not give me the deposit back, because his collegue is really strict. It look likes a threat. I can’t understand what Kind of service you sale. I sue to travel From 25 years also for job, and never ever i had a similar experience. I asked have an explanation about this situation. I pik up the car only because it Was late and i don’t have any chance to go back to the airport. In different case i didn’t pick-up the car and I’ll choose for another car rental. I don’ t want spend my time for bed service and bed person. It’s my holiday and I payed for have a good time here. And actually , at the moment I didn’t have my deposit back yet. Francesca Mastroianni

Reviewed: August 19, 2019

They asked for too much bail, I had to pay more than agreed I was charged for cleaning the car. Never happened!!!!

Reviewed: May 31, 2019

Id like to have my refund because I didn’t take the car, The receptionist came up with lots of fees and also he ask me for £1.000 for deposit, but online the info was totally different ($300 to $500). I paid for extra insurance and he was asking again for more payments!

Reviewed: May 4, 2019

Car was fine. Very disappointed about the extra charge.

Reviewed: March 11, 2019

There were a lot of hidden costs that we were not informed about upfront, including a mandatory €1000 deposit if we didn't pay out for the extra insurance cover, and a €102 fuel deposit (which is more fuel than will even fit in a Fiat 500). Staff also didn't tell us about these costs in one go, even when directly asked 'what is the total we will have to pay'. This created a really negative experience for us and impacted on a lot of our holiday plans. It seemed like this was intentional, a way of forcing people into paying money without giving them the full information in advance, and it felt like we were being scammed. It was also contrary to the information that we received from our broker, Easyrentcars.com, which advised that we could be charged a maximum deposit of up to the equivalent of $500, meaning that we were missold this car hire deal. In future I will avoid Interrent and recommend that others do also.

Reviewed: March 3, 2019

Inter rent were terrible. Incredibly rude staff. Long wait. We left without a car in the end

Reviewed: April 19, 2019

Our pick-up and drop-off was made seamless by the lovely staff person from Surprise.

Reviewed: March 26, 2019

I got the car at night, without inspection damage. The next morning I saw a lot of damages on the car. Bit not all damages were indicated in the contract. So I took a photo of all the damages.

Reviewed: February 17, 2019

Fairly long wait for pick up. Was told when booking online I had paid in full and would pay nothing at pick up. When picking the car up I was required to pay an additional 23€ tax and an 800€ deposit.

Reviewed: February 26, 2019

Es un engaño. Aunque tengas un seguro te hacen comprar otro amenazándote.