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Last updated on: May 5, 2026
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44Rental Locations
12Airport Locations
Map View of Car Rental Locations in Ottawa
Avis
9.2/10
Budget
9.2/10
Europcar
8.0/10
Alamo
9.3/10
Routes
8.6/10
Hertz
8.6/10
Thrifty
8.7/10
National
7.8/10
Reviewed: September 5, 2019
When I returned the vehicle at AVIS Toronto in the city, the staff was very aggressive and unkind. I DO NOT recommend the AVIS Toronto service "161 Bay St Unit 140 BCE (Concourse Lvl), Toronto, Ontario, Canada- (B01)"
Reviewed: July 6, 2019
The rent cost exceeds my expectatio.the counter staff were totally un profesional and they have a very bad attitude.i am sure i will not deal with avis a second time.they charged me 47 $ for less than 30 minutes delay in drop off
Reviewed: July 4, 2025
The car pickup process was very convenient and straightforward.
Reviewed: August 13, 2017
Overall good. This is the third time I've used their cars, and the service has been pretty good each time.
Reviewed: August 26, 2014
The car had only run over 12,000 kilometers and was in very good condition. The staff were very patient and helped us save money. Initially, we were going to use one card, but the staff suggested we rent two cars using two cards to avoid paying an extra 10 yuan per day for an additional driver. Returning the car was also simple.
Reviewed: May 25, 2025
The service attitude is very good. Adding an additional driver costs $10 per day, which is a bit expensive. Traveling to Quebec costs $10 per day, with a daily limit of 200 km. Extra mileage fees apply.
Reviewed: April 11, 2019
The car pickup process was very simple, and the staff had a great attitude.
Reviewed: November 24, 2018
The front desk suggested using QEEQ, which is indeed much cheaper.
Reviewed: September 4, 2018
Like: The service & the product
Dislike: Waiting time at the counter during pick up and drop off.
Reviewed: July 5, 2017
Alamo is relatively quick, not crowded, and didn't encounter any issues with extra insurance charges.
Reviewed: August 4, 2024
The counter is relatively small, but the service is good.
Reviewed: July 29, 2022
I was late arriving for my shuttle, it was quickly rectified and someone was there in 5 minutes. I had a wonderful talk with the lady working at the desk when I arrived. She was fabulous and I enjoyed my time spent there.
Reviewed: August 5, 2020
I didn't know that the choice of cars was only Kia brand. Wé wait long time at thé counter before served, only one person.
Reviewed: August 16, 2019
The car was in excellent condition, super clean and came with nice features (WiFi and Android Auto). I had a good experience with the staff. I recommend Hertz.
Reviewed: April 25, 2019
There were some misleading information that are posted on web site and actual procedures that are implemented at the rental site.They did not honor what is on the web site even though it's their web site posted procedures.
Reviewed: August 26, 2015
There are plenty of cars available, the service is excellent, and returning the car is convenient.
Reviewed: January 8, 2018
Like: Because it was rented on boxing day and returned on New years day I expected there may be problems but all was fine. We were given option of bigger vehicles and because there were no snow tires available we took this to be safer. We went through a pretty huge snow storm and were happy we opted for the heavier vehicle with 4 wheel drive.
Dislike: The Ford explorer ended up being great in snow but a bit hard on gas and it was a very uncomfortable ride. this has nothing to do with the rental agency..just the maker of the vehicle...
