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Last updated on: April 20, 2024
62Rental Locations
24Airport Locations
Map View of Car Rental Locations in Vancouver
AVIS
8.5/10
Alamo
9.1/10
Thrifty
8.7/10
Hertz
8.8/10
CNR
8.9/10
Routes
8.0/10
Dollar
8.6/10
Budget
7.8/10
Trust Auto Group
8.1/10
National
9.3/10
MEX
10.0/10
UCar
8.4/10
Discount Car & Truck Rentals
7.5/10
UCAUTO
6.3/10
Carboy
8.9/10
ACE
7.7/10
EZM
8.3/10
West Coast Car Rentals
3.9/10
Enterprise
9.6/10
Reviewed: April 16, 2024
Nice upgrade to a large SUV which was a great bonus
Reviewed: April 4, 2024
Booking the car out took longer than expected. They tried to sell additional insurance that we didn't want.
Reviewed: September 20, 2023
It was a good car, however, I faced an issue in the deposit blocking at the airport counter. But the staff was very cooperative (Chris). Finally managed to book the car.
Reviewed: April 14, 2024
Car was upgraded to hi end SUV. Brand new ready fully fuelled and ready to go. Was fully covered with insurance.
Reviewed: August 8, 2022
The staff were excellent, driving out of the ick up area, warning light, tyre pressure low in one tyre. NO HESITATION, different car, the BMW which I had for a week.
Reviewed: June 22, 2022
We booked a BMW 3 series or equivalent and ended up with a 4x4 AWD infiniti! Amazing customer service from all parties and will be using again.
Reviewed: April 21, 2022
Car in great condition, great spec and exactly as booked.
Reviewed: March 13, 2024
Thrifty are absolute scam artists. Did not tell us about the extra fees. Ended up paying almost double the amount. Pathetic service
Reviewed: September 5, 2023
Bad organization at counter desk. More than 1h30 To get the vehicle
Reviewed: August 24, 2023
Got upgraded to an electric vehicle (polestar) which was great but car was only 30% charged. Good thing I didn't have to go far the first day.
Reviewed: July 29, 2023
The computers at the check in were malfunctioning and the was a 50minute wait. They seemed antagonistic to us for booking with QEEQ and not directly with them. They tried to get us to buy extra insurance implying our already paid for options with QEEQ May not operate efficiently. There was no staff member to run us through the controls of the hire car. It took us 30 mins to use the manual and get a necessary knowledge of where everything was located.
Reviewed: March 13, 2024
Fui muito bem atendido, conseguindo inclusive um carro de categoria superior.
Reviewed: September 15, 2023
明書等を店舗に用意いただけると助かります。 お借りした車の整備状況などは大変良かったです。
Reviewed: August 26, 2022
I think we got the oldest 7-seater of the Lot. Seats full of stains and after driving a few miles I noticed the brakes could need an overhaul. Didn't mention all of this, because if I did, this would definitely interrupt my Travelschedule. On top of this Hertz charged a Windscreen repair of which I could buy the whole damn Car!
Reviewed: August 17, 2022
Unfortunately no car was available when we arrived there was a delay in getting our car the staff were helpful and sympathetic. Everything esle was smooth and easy.
Reviewed: August 10, 2022
car had not been cleaned properly with trash in the car. Staff on counter gave me 2 keys locked together by chain which is pointless as you lose one, you lose them both. did not try to rectify this and said that this is how it comes
Reviewed: February 27, 2024
The car was perfect, excellent condition. Henry in CNR was an absolute delight to have. Can’t recommend highly enough.
Reviewed: August 1, 2023
Excelente servicio, instrucciones claras super recomendable
Reviewed: August 8, 2021
The staff were quite friendly. The gentleman who helped us at the counter and for pick up (on Monday Aug 2 PM) was very caring and showed us everything about pick up and drop off. He explained the whole renting process clearly. Very satisfied
Reviewed: August 29, 2019
This is the place to go for your car rental needs. The staff/owners are amazing to deal with. I picked up the van and upon return, was brought to Walmart where I requested to be dropped of. Everything is a breeze and you can’t beat the price. Absolutely the best car rental company I have dealt with.
Reviewed: August 13, 2019
The car was larger than expected. Staff were very pleasant & polite with the initial booking in going as speedily as it could possibly go from previous experiences. Returning it was even quicker. They did a thorough inspection of the already damage to the car & marking it up on their document which was pleasing and nice to know no further damage was met. Would be very happy to use CNR again.
Reviewed: January 21, 2024
AS EXPECTED, A BIT LACK MANPOWER, BUT EFFICIENT AND GOOD PRICE
Reviewed: January 12, 2020
I'm really upset because I paid three times what s been to me in the "said I'd pay, in the contract said I already had insurance with the price I got and finally turned out it wasn t true and they changed my car, it was actually an abuse, they didn't give me what I asked for and pay a lot of money
Reviewed: June 26, 2023
Counter staff gave helpful local advice on pickup . Exceptional help at drop off after I left something in the car leading to successful recovery of the item. By far my best car hire experience.
Reviewed: May 26, 2022
Unfortunately our experience of 2 budget cars in our trip was not the best. The second car was not as we requested, it was scratched and felt tired we were very disappointed
Reviewed: November 2, 2021
Easy to work with. Convenient, especially with a last minute booking just after the NEW YEAR
Reviewed: June 17, 2022
There was a good experience with auto group, they are nice, kind and cooperative people, and I recommend this group to any one. Good luck auto group!
Reviewed: June 6, 2023
National were very helpful and even upgraded our car. Very easy and professional throughout.
Reviewed: August 19, 2022
No issues at all, choice of vehicles available on the day, whole process was faultless.
Reviewed: June 30, 2019
Great staff - friendly and professional- in both Vancouver and Bellevue. Thanks
Reviewed: September 1, 2018
Like: Service and prise
Dislike: I got different car then what I was expecting.
Reviewed: August 27, 2018
Like: Return was rapid return man was friendly
Dislike: Had to wait a long tome at pick up point
Reviewed: February 9, 2023
The guys are courteous, quick and easy to communicate with. Very fast pick up and drop offs. Helpful with me having 2 kids (one of which is a baby) a stroller, and a luggage.
Reviewed: May 28, 2022
Todo bien, el auto cumplio con el proposito, sin embargo es un modelo no muy reciente (2011). La arrendadora está un poco lejos del aeropuerto pero en general bien.
Reviewed: January 23, 2020
The office shuts at 8pm which was a bit inconvenient from drop off as we had a late flight.
Reviewed: August 25, 2019
They added "mandatory fees" that raised the price by 55%!!!! Discount Car is a SCAM!!! STAY AWAY
Reviewed: August 18, 2019
Had to wait over an hour at rental store to rent. Pre paid for the car and then was told I had to pay significant amount more. I had to no choice but to pay. Car was dirty inside and outside , trash left in the car. Got going on my trip and was waiting for the car to cool down with air conditioner, only to find that it did not work. Was in rush hour traffic so I could not turn around to get a new car. Terrible experience overall.
Reviewed: August 12, 2019
I was given a bigger car than I booked for which was a good upgrade. Reasonable time to wait in pick up and drop off. Initially tried to charge me for an extra day because pick up time was incorrectly entered but quickly resolved.
Reviewed: August 7, 2019
Car was nog clean, car had a lot of scratches and little damages.
Reviewed: July 25, 2019
UC AUTO was amazing. They gave me my own car insurance and license plate. I rented a Honda and it was in great condition. Staff was very friendly and they even dropped us off at the airport when we returned the car. Definitely will use them today.
Reviewed: July 23, 2019
Long waiting for pickup. Car was not ready ( no gas) and not clean. Poor counter desk service and not transparent agreement. Preauthorization will hold money for 30 days. Work hours only from 10 AM to 6 PM. Need to make international call to schedule pickup. The company is used cars dealership and car rental seems axillary business with no much attitude toward it
Reviewed: June 5, 2019
They ensured we had the right carseats ready to go and installed. Car was clean and they picked us up from airport and dropped us off in sufficient time. The driver was very communicative and the service was friendly. Amazing value as well!
Reviewed: March 10, 2019
Car was fine. Pickup was slightly delayed because car was returned after hours by previous customer and needed a wash. And it was well below freezing so wash took a while. Happy to use again next trip.
Reviewed: September 25, 2018
Like: great value
Dislike: Maybe a flier on how to find the office. Google maps was not helpful and was frustrating.
Reviewed: September 3, 2018
Dislike: The car pick up was in a little sketchy area by the airport, not what I expected, so I worried about being taken advantage of. However the owners of the car pick up were helpful. I didn't like the $500 authorization
Reviewed: September 8, 2019
Don't rent from Easter re gal in Vancouver BC. First of all I thought I was renting from Ace. We used Ace in Europe and we were delighted. How this time it turned out not to be Ace but a sub company. My rental for 5 days was to be $144.00. I was not informed that the discount car rental sub company would not accept my personal car insurances. Discount wanted $50 per day for their insurance. The clerk told me this was BC policy. I called Hertz and got a rental no problem and they accepted my insurance.
Reviewed: August 20, 2019
I will NEVER rent from ACE again! I had to pay an extra $210 for insurance. I could have gotten a way better deal and service from one of the bigger rental companies. If you want to compete then step up your game!!!
Reviewed: July 29, 2019
Only snag was calling for airport pickup, line was busy for about 10 minutes. Pick up was fast though and my car rental was upgraded to a Subaru Outback. Fast return and shuttle to airport which was just a few minutes away. Loved the car, no hassle rental, would use the same company again.
Reviewed: May 10, 2019
The car exceed our expectations. And the drop off was really easy, because we had an early flight, they told us just to park the car and leave the keys in the drop off keys. Everything was really fast and easy.
Reviewed: June 18, 2018
Like: I rented a red Jeep Rubicon 2018, it was my first time renting a car and they made my experience very pleasurable as well as knowledgeable. I was very pleased with the conditions of the jeep as well as the flexible times for drop-off, we needed to be at the airport by 7:00 am so that meant we had to get up very early and all we had to do was park the car in their lot and drop the keys in a secure box. Overall it was fantastic.
Reviewed: August 27, 2019
Extra fee of $20 was charged because pick up time was weekend. car did not have navigation and rear window cannot be opened. Minimal feature was there compared to Thrifty. But the service of the company is excellent.
Reviewed: August 8, 2019
The Dodge Grand Caravan was inconvenienced, no Ac in back seat.
Reviewed: August 6, 2019
Very difficult pick up of rental cars. When you say you open at 9 am. Its so untrue, your business will not run like this. You have to accommodate customers. We missed our flight because you were not that when returning the car. Very disappointed in your services.
Reviewed: July 27, 2019
Very difficult to find Pick up site miles from airport Total confusion !
Reviewed: July 14, 2019
Could have used an offer to drive me somewhere after I dropped off the car, otherwise perfect experience.
Reviewed: March 3, 2019
Shocking experience with West Coast Car Rentals. Hidden fees everywhere, terrible customer service bordering on bullying. I will never rent from them again.
Reviewed: January 14, 2019
Waited an hour after the phone call to be picked from the airport, no call display to communicate where about is the picked driver. The vehicle is filthy sticky with garbage inside not cleaned up from the previous rental, and was told none available as I requested for another car. Lots of ding dens found around the vehicles Must purchase their collision insurance at their counter without options. Will never rent again from this company.
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