From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
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+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
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+64-99508740
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+51-17009061
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+41-445514539
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+65-31585008
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+33-970019487
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+972-23752163
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+49 6107 6353100
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+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 6357123088
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 6357123088
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Driver's License in Mexico

To rent a car in Mexico, most car rental companies require a full driver's license held for a minimum of 2 years with no major endorsements.


If your domestic driver's license is not in English (Arabic, Japanese, Cyrillic etc), an International Driving Permit (IDP/IDL) or an official translation in English is required when you drive in Mexico.


Please note that an International Driving Permit (often referred to as an International Driver's License) does not replace the requirement for a regular driver's license. And you must carry your current overseas driver’s license, IDP or translation with you all the time when driving in Mexico.


*Attention! Some car rental companies would have different requirements. Please check Terms and Conditions during the booking process.


More Details

Guest reviews

1 /
M.Watson

March 22, 2024

Destination: San Jose Del Cabo

9.7I loved my Bronco!

Counter staff at both ends were helpful and efficient. The pick-up location is incorrectly marked in Google maps & Waze. Vehicle was perfect.

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L.Speer

March 21, 2024

Destination: Cancun

10Gutes Auto, nur 6.000km.

Alles sehr ok

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Edwin Menendez

March 21, 2024

Destination: Toluca

6.3Pésima y última experiencia, no vuelvo con ustedes

Me entregaron un coche que no tenía un motor potente

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M.Plata

March 20, 2024

Destination: San Jose Del Cabo

7.3Good

realmente pésimo servicio por qué si en la reserva ya lleva un seguro con daños a terceros por qué a la fuerza el personal del mostrador te vende el mismo seguro cuando ya está incluído no entiendo

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Martin Merchand

March 20, 2024

Destination: Guadalajara

9Agridulce

Al llegar por el auto se me hizo saber que para Europcar el seguro que había contratado por AXA no era valido y que solo tenia responsabilidad civil para terceros. Que si me lo queria llevar deberia dejar un depsoito de 14,000 USD o su equivalente en moneda nacional o contratar un seguro con Europcar de 1,207 pesos por los 2 días. Por tal razon me vi obligado a pagar este segurio adicional a pesar que con QEEQ habia pagado mi seguro.

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March 19, 2024

Destination: La Paz

6.3mala experiencia

el coche demaciado sucio en sus interiores y de regulares condiciones mecanicamente. no lo acepte y dure mas de 2 horas para que me dieran otro. la persona del mostrador no ayudo mucho, al contrario, se molestaba porque no aceptamos su vehiculo

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Omar Cristobal Carba

March 7, 2024

Destination: Veracruz

6.7Very disappointed with enterprise trying to double charge fee at the picking up point

They made me double pay the one way fee and charged me extra taxes. Not happy with the service.

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Roberto Rosenstein

March 3, 2024

Destination: Puerto Vallarta

10Excelente reserva de coche con upgrade grátis.

Pagué el coche económico y me dieron una reserva por haber reservado aquí. Excelentes y super atentos.

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P.Thiessen

January 23, 2024

Destination: Tuxtla Gutierrez

7.7Investigo más para la próxima ocasión.

No tenían el auto prometido, ni algo semejante. Las opciones de seguros era muy costosas.

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V.Martinez

January 17, 2024

Destination: Merida

9.3Excellent!!! You respect what you offer, very reliable company.

All persons are very kind and helpful

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Diego A Ramirez N

January 17, 2024

Destination: Cancun

10Excellent

Muy buena atención con atención VIP

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Geno

January 13, 2024

Destination: Cancun

9.7Excellent

We’ve rented in Cancun many times over the years (we own homes in Mexico). Avis is one of the best agencies to deal with as you often walk away from others feeling you have been taken advantage of.

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A.jimenez

January 10, 2024

Destination: Ciudad Juarez

8Very good

El coche pésimo Esa marca mitsubichi es muy mala

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C.Prats Gomez

January 9, 2024

Destination: Apodaca

8Un poco confuso creo lo pensaría para volver a rentar. el seguro adicional no me quedo claro.

Al presentarme al mostrador la señorita en turno me mostraba desconfianza al autorizarme la unidad aun cuando ya tenia todo pagado. me indico que no tenia seguro completo y para agilizar el tramite de la unidad accedí a comprarle un seguro por 7600 pesos que en realidad no ocupaba por que ya había contratado cobertura total. 1000 por que decía que podía entregar el carro sin gasolina, cuando el contrato dice claramente que se debe entregar con gasolina y limpio. tuve que acceder por que en realidad por las fechas no tenia otra opción. Otros clientes se fueron por que era el mismo proceder quieren vender mas de lo que uno ya había contratado lo cual me pareció algo incomodo.

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R.Anza Lehmann

January 7, 2024

Destination: Cancun

9.3Muy mala, me senti robado con el costo del seguro por parte de EUROCAR

Es una locura el costo del seguro por parte de EUROCAR, te engañan con el bajo costo de la renta del carro y ganan en el seguro lo que quieren, es un abuso.....

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S.Harris

January 4, 2024

Destination: Tuxtla Gutierrez

6.3Never again :)

Got made to buy insurance that was twice as expensive as the car rental. They claim it’s because we booked through a third party and get bad rates. Extremely inefficient car pick up and drop off process - the person whole checks you in then takes you to the car before coming back and doing the next customer. Waited 90 minutes. Also had to wait for someone to inspect the car when dropping off - took around 45 minutes.

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G.Cotten

December 30, 2023

Destination: San Jose Del Cabo

7Basic car, predatory price gouging at rental counter when you are out of options to start your holid

Car was super basic, USB port broken, came w 1/2 tank of gas aand was scratched and dented all over. It ran fine and got us A to B without any issues. Mandatory (allegededly) EXTRA insurance cost more than 2.5x the rental price agreed by QEEQ

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Abrahamunk

December 30, 2023

Destination: Oaxaca

7.7PESIMA EXPERIENCIA CON QEEQ, APARENTE FRAUDE.

La plataforma MEX RENT A CAR no aceptó mi reservacion por medio de la plataforma debido a que no cumplias con sus "politicas" y segun su criterio la aplicacion QEEQ no les habia pagado a pesar de que el numero de reservacion que me habia dado la plataforma si les aparecia a ellos viendome obligado a pagar una nueva reserva en el momento la cual me salio excesivamente cara

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O.Perez Morquecho

December 28, 2023

Destination: Oaxaca

9.7La primera vez que rento un vehículo y creo que me fue bien.

Todo bien

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A.Rojas

December 24, 2023

Destination: Merida

7.7Bien Qeeq, mal Mex

El auto no estaba en buenas condiciones, todas las funciones eléctricas de ventanas, espejos y cámaras del lado derecho no funcionaban lo que hizo el manejo un poco más complicado, además el auto estaba mal alineado

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J.FRASER

June 26, 2023

Destination: Tulum

4.8QEEQ are good but don’t hire in Mexico with hertz.

Crooks. Try and overcharge you at the start with fake fees then took 400 USD of my account and refuse to engage or return. Do NOT hire a car in Mexico.

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Serena

June 12, 2023

Destination: San Jose Del Cabo

9.7Excellent

Mex staff is very efficient, they speak English fairly well, and they are very helpful.

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Angel Astacio

April 28, 2023

Destination: Chihuahua

10Excellent service.

Reservation exceeded expectations, they even gave me a larger vehicle for the same price.

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L.Whiteside

February 10, 2023

Destination: Cancun

6.7Never again will I use either QeeQ or Europcar.

Was not clear that insurance MUST be purchased regardless of if you have other coverage. They charged $100 a day for insurance when every other place was less than half of that.

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D.Martinez Alcala

December 16, 2022

Destination: Merida

10Todo muy bien primera vez que rento auto y fue una buena experiencia, vehículo

Todo fue muy rápido y con excelente atención, solo que me ofrecieron un seguro de cobertura total en el mostrador (no lo contrate) debido a que en mi reserva con qeeq agregué cobertura total.

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Emilie Foulastier

December 9, 2022

Destination: Cancun

2A nightmare !

They never answered us when we arrived so we couldn't get a car when we arrived. We had to pay for a taxi and our 5 day trip to Mexico was ruined

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Y.Roberts

November 9, 2022

Destination: San Jose Del Cabo

8Car was fine but did not like techniques used to get us to spend more money.

When we got there they claimed our car was not available and we would have to pay an additional 10 dollars per day. There were plenty of cars on the lot they could have given us. They said we would not have to return the gas tank full. It was 3/4 full when we got the car. We did return it full anyway because we were suspicious they would charge us extra and didn't want to take the chance.

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Marianna

October 29, 2022

Destination: Cancun

8Driving in Mexico can be a challenge

Counter at airport.

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Vincent

October 29, 2022

Destination: Cancun

7.3Driving in Mexico can be a challenge

Getting the car was no problem. They did offer a bigger car at a higher rate but when we declined there was no further pressure.

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CLEMENTE HERNANDEZ R

October 13, 2022

Destination: Guadalajara

10Muy buena opción de carro de renta

El auto estuvo en excelentes condiciones

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E.Castillo

October 7, 2022

Destination: Cancun

8.7Fue satisfactoria

El vehículo estaba bien.

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J.LEYS

August 17, 2022

Destination: San Jose Del Cabo

8.3Car wasn’t available in a timely manner.

Car was beat up. When we arrived at Los Cabos car was not available for pick up. Over three hours late. Compromised our day given delays and availability issues. No discount given. Staff was nice but company should have done more to offset our losses and add costs.

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J.TORIZ ROMERO

August 4, 2022

Destination: Puerto Vallarta

9.7Excellent

Personal muy amable desde el momento que lo reciben a uno en el aeropuerto.

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E. D o

July 8, 2022

Destination: Mexico City

2Dont trust qeeq neither América rental

The reservation has the wrong drop off location, they messed up the contract. They charge us the deposit and suddenly they decided they dont have a car eventhough the luggage was already in the car

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Aurora Mendoza

June 9, 2022

Destination: Culiacan

10Excellent

Excelente atención

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J.Moreno

June 1, 2022

Destination: Puerto Vallarta

9Coche practico y funcional

Intentaron vender un seguro cuando yo traía el mío , coche nuevo con muy pocos kilómetros

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May 29, 2022

Destination: Cancun

5Dirty car and long waiting time

We waited a very long time to get our car and the car was in bad conditions and dirty.

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B.Ray

May 24, 2022

Destination: Puerto Vallarta

5.7HORRIBLE CUSTOMER SERVICE

I don't know who is the culprit is but I was told one price online & upcharged $400 for insurance. Horrible practice!!!

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D.Heggarty

May 18, 2022

Destination: Cancun

3.7Horrible. A quagmire of finger pointing. MEX blames QEEQ and QEEQ was not reachable.

There is a new section of Hell that recently opened up for the staff of MEX.

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J.SALAZAR

April 20, 2022

Destination: Merida

8No fue buena

Precio no correspondía a lo cotizado. Muy caro y abuzan de las necesidades de las personas

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f.castro

April 19, 2022

Destination: Tijuana

8.3Todo según lo esperado!

El personal fue amable. El auto era exactamente lo que rentamos y aparentemente en buen estado. Solo la carrocería tenía varios detalles (los cuales quedaron estipulados perfectamente en el contrato)

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R.Won Dolman

April 6, 2022

Destination: Cancun

9Smooth and easy process

The staff were really helpful and super friendly

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P.Marin

February 28, 2022

Destination: Cancun

9.3Excellent

Me cobraron obligadamente un seguro que yo llevaba de Chile. Recurrí a QEEQ pero no me solucionaron el problema

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A.Huertas Navas

February 27, 2022

Destination: Playa Del Carmen

10Excelente

Excelente atencion Calidad Explicaciones excelentes Los seguros La amabilidad

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JavierO

January 18, 2022

Destination: Cancun

9Excellent

El auto era lo contratado, en el proceso de check in el tipo del mostrador insistía en cobrarme un impuesto adicional, a pesar que el voucher decía que los impuestos estaban incluidos, finalmente me los quito y no pague nada más. El auto venia con golpes leves en la parte exterior, la vía del costado derecho desprendida y me lo entregaron con 3/4 del tanque. Asi que tome fotos. Mi sorpresa es que al salir el sistema de ellos toma fotos y me las envió, por lo que me quedé tranquilo de no esperar sorpresas a la entrega. Al devolverlo, lo di con tanque lleno y el proceso fue muy rápido. Lo del tanque me pareció una mala práctica de parte de ellos. Es importante leer bien lo que alquilas. El mensaje es: "si te dejas se aprovechan".

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M.Arreola

December 1, 2021

Destination: Cancun

7Good

No me gusto que rente el coche y me cobraron un seguro extra igual de precio que la renta del coche Y prepague la gasolina y me cobraron como si fuera una suburban Sentí que me robaron, y me molesto que te retienen 20,000 pesos por cualquier cosa

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S.Ehrlich

November 28, 2021

Destination: San Jose Del Cabo

9Overall a trouble-free and efficient process.

We had a flat tire and they exchanged cars in a short amount of time. My only complaint about Alamo was the high rate - I think it was $48 for adding additional driver.

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A.Bean

November 28, 2021

Destination: Cancun

7.7Overpriced insurance left us frustrated (but with a very functional car)

It was very unclear what was required to waive their expensive insurance. I had a letter from my bank, but apparently it needed to list an insurer that was on a specific list with Europcar. That list isn't clear on their website and we were forced to pay more than twice what we signed up for in order to rent the vehicle.

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H.Jimenez

November 25, 2021

Destination: Chetumal

5.7Mal servicio en mostrador

Cuando llegue me sijeron q yaa no habia mas autos, me dieron unos con golpes en las puertas y facia delanteras. En el estacionamiento habia 2 vehiculos iguales al mios e impecables. Al devolver el auto me tuvieron mas de 1 hr para hacer la devolucio porque tenian que ver lo de los golpes q reporte al recogerlo. Tambien cuando llegue me querian cobrar 20 o 30% mas del valor de la renta, por suerte llevaba comprobante impreso. Muy mal servicio en mostrador!

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E.Gutierrez

November 25, 2021

Destination: Puerto Vallarta

3Plataforma QEEQ bien, BUDGET PV un fraude gigantesco

Budget de Puerto Vallarta es un fraude espantoso. Nos lo advirtieron dos oficinas de rentas, pero quisimos creer que era la calidad de Budget que conocemos de USA. PESIMO, se tardaron demasiado en llevarnos a la oficina de recogida del auto (y pesima actitud), cuando llegamos nos pidieron documentacion y sacaron copias, pero sin decirnos los montos aunque pregunté. Cuando vino el tiempo de firmar el contrato, exigí el monto final y resulta que era más del doble porque según ellos había que pagar no-se-que seguros que insistían eran obligatorios. Pero al reclamar y pedir pruebas de la obligatoriedad, entonces vino el gerente a decirnos que no, que era por nuestra seguridad, bla bla bla... y entonces dijeron que no eran obligatorios pero que había que dejar un depósito groseramente alto (más de 200,000 mxn). Les pedimos que nos llevaran de regreso al aeropuerto y se hicieron tontos más de 40 minutos, hasta que nos enojamos y entonces nos llevaron de regreso. PESIMA EXPERIENCIA, una verguenza que tengan la marca Budget

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Best car rental deals in Mexico

Best rates found by QEEQ users in the last 30 days.

Frequently asked questions

Q1.What is an insurance excess?

The excess is the amount you'll only be liable for in case of damage(under Collision Damage Waiver) or theft(under Theft Protection) of the vehicle.
Information about the excess will be clearly stated in the price inclusion when you reserve a car on QEEQ.

Q2. How can I add an addtional driver?

You are advised to make a request upon your arrival at the rental counter. Additional charge per day will incur unless '1 Additional Driver Included' is stipulated on the rental.
Please note that the same licence and age requirement applys to the additonal driver. The addtional driver is supposed to present the required licence document along with the main driver at pickup.

Q3.What if I want to pick up or drop off my rental car out of office hours?

QEEQ will show you the car offers available at your chosen time on the search results.
However, pick-up or drop-off out of general opening hours may subject to an extra fee unless self-service pick-up or drop-off is available.
After you reserve a car on QEEQ, we will inform you of specific policy of the car hire company by email.

Q4. Can I take the hired car to another country or cross border?

If you want to pick up your car in one country and drop it in another, your search results will show you cars you can do that with.
If you're planning to cross any borders during your trip, bear in mind:
1. You may have to pay more.
There are often extra fees, taxes or additional cover you'll pay at the car hire counter.
2.It may not be allowed.
Depending on where you're hiring, you may not be able to take your car to another country.
Please email us if you want to take your hire car into a different country during your trip, and we'll talk you through your options.

Q5. Can I pick up my car at one location and return it at different location?

Yes. You can pick up the vehicle in one place and drop it off in another. An ‘one-way fee’ will incur. Whether it is inclued in the rental price or what additional cost may arise will be clearly stated at the time of booking on QEEQ.
Please inform the car hire company of your drop-off location when you pick up the vehicle or contact them directly during your trip. You will find a phone number on the rental agreement you signed at pickup.

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