GOLDCAR, Faro International Airport Car Rental

Address
Pick-up
Drop-off
Opening Hours
Security Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

GOLDCAR - Faro International Airport Information, Car Rental Instructions & Policies

Address

FAO Arrivals Terminal, Faro, 8001-701, Portugal

Telephone

+351 22 207 6408

Pick-up Instructions

You can walk to the counter of GOLDCAR - Faro International Airport car rental.

Airport Location, please follow signs to the car rental stations.

Drop-off Instructions

Return instruction is being collected.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	07:00 -23:00	07:00 -23:00	07:00 -23:00	07:00 -23:00	07:00 -23:00	07:00 -23:00	07:00 -23:00

Security Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards(pre-authorization)

Representative Car Models	Deposit Amount (approx.)	Business Days Required for Refund
Applicable to all car types, incl. Compact, SUV, Economy, Mini and more. Pack up ^	EUR 1200	15-30

Accepted Cards

Credit cards in the main driver's name from the following issuers are accepted: Visa, Master

DinersClub,AMEX are not accepted.

E-voucher

An e-voucher is accepted at this location.

Age requirements

21 - 80 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 4 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

EU/EEA Driving License

EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

For local renters, you need to bring:

Full driver's license issued in Portugal

Additional Extras

To be updated

Cross Border

Allowed:

Policies differ depending on which country you are traveling to.

Countries	Charges
Andorra Italy Gibraltar France Spain	EUR 12 per day

Only Travelto Andalucia is allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 1200-2000 for other car models.

EUR 1200 for Fiat Panda,

EUR 1200 for Renault Zoe,Renault Clio Automatic Or Similar,Mitsubishi Colt,Nissan Qashqai,Fiat 500,Fiat Panda,Seat Mii,

EUR 1200 for Fiat Panda 5 Doors,

EUR 1200 for Mitsubishi Colt,

EUR 1600 for Bmw X5 Luxury Suv Or Similar,

EUR 1200 for Nissan Townstar,

EUR 1600 for Fiat 500x,

EUR 1600 for Ford Focus Keyless,

EUR 1600 for Opel Mokka,

EUR 1600 for Toyota Corolla,

EUR 1600 for Renault Logan,Chevrolet Suburban Or Similar,Renault Captur,Hyundai Creta Fiat Fastback,Opel Mokka,Skoda Octavia Sw 2.0 Automatic Or Similar,Peugeot 308,Ford Focus Keyless,Bmw 118i,Opel Mokka,Audi A1,Kia K4,Citroen C4 Grand Space Tourer,Bmw 2 Series Active Tourer,Audi A8-diesel,

EUR 1600 for Skoda Octavia Sw 2.0 Automatic Or Similar,

EUR 1600 for Ford C-max Trend,

EUR 2000 for Peugeot 5008,

EUR 2000 for Ford Tourneo-custom,

EUR 2000 for Ssanyong Rodius,

EUR 2000 for Ford Grand Tourneo,Ssanyong Rodius,Genesis G70,Toyota Sienna,Audi A1-sb,Bmw 1 Series,Mercedes C-class,Nissan Sunny Or Similar,Ford Tourneo-custom,Mercedes-benz Gls450 Or Similar,

Theft Insurance Excess differs by car model:

EUR 1200-2000 for other car models.

EUR 1200 for Fiat Panda,

EUR 1200 for Renault Zoe,Renault Clio Automatic Or Similar,Mitsubishi Colt,Nissan Qashqai,Fiat 500,Fiat Panda,Seat Mii,

EUR 1200 for Fiat Panda 5 Doors,

EUR 1200 for Mitsubishi Colt,

EUR 1600 for Bmw X5 Luxury Suv Or Similar,

EUR 1200 for Nissan Townstar,

EUR 1600 for Fiat 500x,

EUR 1600 for Ford Focus Keyless,

EUR 1600 for Opel Mokka,

EUR 1600 for Toyota Corolla,

EUR 1600 for Skoda Octavia Sw 2.0 Automatic Or Similar,

EUR 1600 for Ford C-max Trend,

EUR 2000 for Peugeot 5008,

EUR 2000 for Ford Tourneo-custom,

EUR 2000 for Ssanyong Rodius,

EUR 2000 for Ford Grand Tourneo,Ssanyong Rodius,Genesis G70,Toyota Sienna,Audi A1-sb,Bmw 1 Series,Mercedes C-class,Nissan Sunny Or Similar,Ford Tourneo-custom,Mercedes-benz Gls450 Or Similar,

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.2 mi from Faro Airport

Railway Stations

1.6 mi from Faro Train Station

15.6 mi from Luz

29.6 mi from Estombar - Lagoa

CHECK RATES

Map view of GOLDCAR Store Location

coordinates: 37.020822 -7.968982

Guest Reviews

Total points： 6.3 / 10 Average

Vehicle condition: 6.1
Vehicle cleanliness: 7.0
Spaciousness: 6.6
Counter staff: 4.5
Pick-up location: 6.9
Drop-off location: 6.9
Pick-up time: 0-10 mins
Drop-off time: 0-10 mins

S.Turnbull
Faro
9.4 /10 Excellent
Reviewed: Monday, August 20, 2018
Dislike: I felt the Portuguese staff took advantage of my tiredness and I was sold something i didn’t need.
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G.Mason
Faro
10 /10 Excellent
Reviewed: Thursday, September 6, 2018
Like: Location is just outside the airport!
Dislike: nothing much
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p.kent
Faro
4.3 /10 Average
Reviewed: Thursday, January 3, 2019
Poor customer service from Sonia, who wanted to finish her shift. The vehicle had many defects to be reported, which proved difficult in the dark and time consuming but we were helped by Emanuel, who was waiting for his lift home. I have already cancelled my next reservation with you and gold car in February.
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J.MARTINBUHET
Faro
5 /10 Average
Reviewed: Wednesday, January 23, 2019
As usual they try to sell us their insurance telling us VISA insurance do not work with them. Vehicule was with a lot of little hit. A little hit (white point in the windshield amid a lot wasn’t noted) was charged 400€. I rent more than 15 cars a year, and is it not correct to charge customers.
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Anonymous
Faro
8 /10 Very good
Reviewed: Saturday, April 13, 2019
Was very happy with vehicle condition as it was new car just 1400 km. At pick up counter was kind of mis guided about additional insurance stuff. It felt like they are trying to force sale additional insurance. Otherwise overall it was very good experience.
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Ross Hayat
Faro
8 /10 Very good
Reviewed: Thursday, May 9, 2019
They have outrageous fees and add ons and you get stuck with last minute.
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Anonymous
Faro
6.7 /10 Average
Reviewed: Friday, May 10, 2019
Be careful of added expenses they will try to add. On collection there was a long queue and the staff were in no hurry so it took over an hour. Also be careful of the toll roads in Portugal, Goldcar give you very little info on this on collection. My car had an error light on, I told them about it but they didn’t seem to care.
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Anonymous
Faro
4.7 /10 Average
Reviewed: Thursday, May 23, 2019
They sting you for additional insurance. I thought this was included in the price and had to pay more than the cost of the car rental when we got there!
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D.Palfreyman
Faro
5.7 /10 Average
Reviewed: Sunday, June 16, 2019
It doesn’t matter how cheap your original booking is, you will pay extra. One way or another. YOU HAVE BEEN WARNED. The Customer service rep I met at pick up told me better get the extra insurance because the way this company works, even the tiniest thing will be charged and better to just get the extra cover so I did. I paid extra for the premium insurance. I was told it was ‘mega relax’ and that the only time I would be charged for anything on return of the vehicle was if I refilled it with the wrong type of fuel or broke the law ie speeding. Returned the vehicle with breadcrumbs, dust and some paper rubbish got charged a 50 euro special cleaning fee. The photos attached to the settlement statement prove exactly this. It was a 10 day hire, of course there is going to be some dust and debris inside in reasonable use. I contacted customer services but the response was, “it’s a valid charge.” Absolutely ridiculous. It could have been vacuumed up in 2 minutes! I would have done it myself if I’d had any idea there would be a charge! Last time I hired a vehicle from Hertz it was returned with far more dirt and dust inside and they didn’t charge a cent. I will certainly never use Goldcar again and I’m appalled that this is how Goldcar operates.
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T.Tomas
Faro
5.7 /10 Average
Reviewed: Monday, June 17, 2019
I was charged 40€ fee for pick-up. The office is open untill 11pm, I was at the desk at 10:55. Turned out I had to move to the external desk already. Walk is ~5m, got there at 11.02pm and printed the "line ticket". Got charged 40€ for being 2minutes late, even though I got to the airport desk on time. Staff was not helpful. Really dissapointed at the counter service. Additional mandatory charge of 3€ per day for a higway toll device - should be included in the car price since mandatory and known from the beginning. Overal, really disappointed.
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Anonymous
Faro
9 /10 Excellent
Reviewed: Wednesday, June 26, 2019
Overall a great experience - very quick at the desk, no hard sell to upgrade anything, simple return, no issues. Car was a bit tired (70,000km), but for the price paid I was more than happy.
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R.Lyons
Faro
7.3 /10 Good
Reviewed: Friday, July 5, 2019
Annoyed by additional charges that weren't clear.
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Anonymous
Faro
3 /10 Poor
Reviewed: Thursday, July 18, 2019
Counter staff were completely unhelpful and rude. Will never use them again.
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J.Mccunnie
Faro
3 /10 Poor
Reviewed: Sunday, July 21, 2019
No not good
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NH
Faro
6 /10 Average
Reviewed: Wednesday, May 22, 2019
Took far too long to pick up car. Had to wait to have car inspected as didn’t take insurance and was 9 other customers waiting to do the same. Car was covered in scratches that weren’t logged. Terrible process.
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