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Search for GOLDCAR Car Rentals in Faro

Ridiculous charge for "after hours" pick-up and additional mandatory charges!

Reviewed: Mon, Jun 17, 2019
About GOLDCAR: 5.7 /10
I was charged 40€ fee for pick-up. The office is open untill 11pm, I was at the desk at 10:55. Turned out I had to move to the external desk already. Walk is ~5m, got there at 11.02pm and printed the "line ticket". Got charged 40€ for being 2minutes late, even though I got to the airport desk on time. Staff was not helpful. Really dissapointed at the counter service. Additional mandatory charge of 3€ per day for a higway toll device - should be included in the car price since mandatory and known from the beginning. Overal, really disappointed.
About QEEQ: 10.0 /10
Opel Adam Convertible image
GOLDCAR
Faro Airport(FAO)
Faro
Portugal
Mini | Opel Adam Convertible or similar

Relevant Reviews on GOLDCAR Faro Airport

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Mini | Opel Adam or similar
GOLDCAR
Faro Airport(FAO)
Faro
Portugal
Reviewed: Thu, Jul 18, 2019
About GOLDCAR: 3.0 /10
Counter staff were completely unhelpful and rude. Will never use them again.

R.Lyons

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Intermediate | Nissan Pulsar or similar
GOLDCAR
Faro Airport(FAO)
Faro
Portugal
Reviewed: Fri, Jul 5, 2019
About GOLDCAR: 7.3 /10
Annoyed by additional charges that weren't clear.
About QEEQ: 7.0 /10
Should have been more transparent with extra charges on pickup

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Mini | Opel Adam or similar
GOLDCAR
Faro Airport(FAO)
Faro
Portugal
Reviewed: Wed, Jun 26, 2019
“Always a bit of a worry when collecting a car in the dark and returning in daylight!”
About GOLDCAR: 9.0 /10
Overall a great experience - very quick at the desk, no hard sell to upgrade anything, simple return, no issues. Car was a bit tired (70,000km), but for the price paid I was more than happy.
About QEEQ: 10.0 /10
Great experience from start to finish - wouldn’t hesitate to recommend.

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Mini | Opel Adam or similar
GOLDCAR
Faro Airport(FAO)
Faro
Portugal
Reviewed: Fri, May 10, 2019
About GOLDCAR: 6.7 /10
Be careful of added expenses they will try to add. On collection there was a long queue and the staff were in no hurry so it took over an hour. Also be careful of the toll roads in Portugal, Goldcar give you very little info on this on collection. My car had an error light on, I told them about it but they didn’t seem to care.
About QEEQ: 7.0 /10

G.Mason

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Economy | Ford Fiesta or similar
GOLDCAR
Faro Airport(FAO)
Faro
Portugal
Reviewed: Thu, Sep 6, 2018
“Excellent”
About GOLDCAR: 10.0 /10
Like: Location is just outside the airport!
Dislike: nothing much

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