Hertz, Zurich Airport Car Rental

Best price car rental
Address
Pick-up
Drop-off
Opening Hours
Deposit policy
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

Hertz - Zurich Airport Information, Car Rental Instructions & Policies

Address

ZURICH AIRPORT,8060 ZURICH KLOTEN,8058,CH

Telephone

+41447321395

Pick-up Instructions

The Hertz - Zurich Airport car rental location is in terminal

You can walk to the counter of Hertz - Zurich Airport car rental.

From Arrival 1 take the direction Mietwagen / Car Re ntal and follow the sign. From Arrival 2 take the direction Mietwagen / Car Rental.Take the last sign and follow it until our location.Continue to follow the sign Mietwagen / Car Rental. There are a lot of more signs coming like this with direction to our location.Continue to follow the sign Mietwagen / Car Rental.

Drop-off Instructions

From all directions take the exit FLUGHAFEN (Airport) and follow the signs Entering P3 keep the left lane. BEFORE THE BARRIERS take the slipway on the left and follow the Hertz-signs.Follow the signs RENTAL CAR RETURN and, if possible directly at shown lane. Keep the LEFT LANE. EXIT LEVEL 2 and follow the Hertz-signs until the return area of Hertz (last check in on the right). Google map link: https://maps.app.goo.gl/xwXkWJNm37antg6n8

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	06:00 -23:30	06:00 -23:30	06:00 -23:30	06:00 -23:30	06:00 -23:30	06:00 -23:30	06:00 -23:30

Deposit policy

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards from the following providers are accepted for rentals at this location: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

19 - 99 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

The following models require 3 year's of license holding time: Mercedes A, Toyota Prado, Porsche Macan, Volvo S60 A4 Perf Volvo S90, Mercedes E Class, Toyota Fortuner, Mercedes E Class

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

EU/EEA Driving License

EU/EEA driving licenses are valid for car rental across the EU/EEA, as well as in Switzerland and the United Kingdom.

For local renters, you need to bring:

Full driver's license issued in Switzerland

Additional Extras

To be updated

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:

Countries	Charges
Germany France Italy Slovenia Liechtenstein Czech Republic Spain Luxembourg Hungary Show More Germany France Italy Slovenia Liechtenstein Czech Republic Spain Luxembourg Hungary Vatican City State The Republic of San Marino Croatia Netherlands Belgium Monaco Slovakia Norway Denmark Sweden Austria United Kingdom	CHF 40 per rental

The following fees will apply in case of any damages outside Switzerland: Administrative fee damage: 180.67 CHF (including tax) Administrative fee traffic fines: 110.41 CHF (including tax) Vehicle changeover: 752.79 CHF (including tax)

Must-not:

Taking rental cars to following countries is not allowed:
Albania, Algeria, Armenia, Azerbaijan, Belarus, Bosnia and Herzegovina, Bulgaria, Cyprus, Egypt, Estonia, Georgia, Greece, Iceland, Israel, Kazakhstan, Kyrgyzstan, Latvia, Lithuania, North Macedonia, Moldova, Montenegro, Morocco, Romania, Russia, Serbia, Tajikistan, Tunisia, Turkey, Turkmenistan, Ukraine, Uzbekistan

Depending on car models, bringing rental cars to below countries is not allowed:

Representative Car Models	Countries
Volkswagen Arteon Shooting Brake Bmw 5 Series Sw Or Similar Volvo S60 A4 Perf Volvo S90 Bmw 3 Series J Jeep Grand Cherokee-4wd C Class Convert Show More Volkswagen Arteon Shooting Brake Bmw 5 Series Sw Or Similar Volvo S60 A4 Perf Volvo S90 Bmw 3 Series J Jeep Grand Cherokee-4wd C Class Convert Subaru Outback Wagon Benz V Class Bmw X3 Toyota Landcruiser--4wd Mercedes E Class	Italy Czech Republic Poland Hungary Croatia Slovakia Slovenia

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

CHF 1500-10000 for other car models.

CHF 2500 for Nissan Leaf,Seat Leon 1.5 Etsi Fr,Ford Focus,Opel Crossland,Ford Focus,Ford Focus,Volkswagen Golf,Peugeot 2008 Hybrid Automatic,,Hyundai Grand I10,Toyota Yaris,Volkswagen Polo,Toyota C Hr,Mazda Cx 3,Mercedes Glb,Fiat 500e-electric,Toyota Aygo,

CHF 3000 for Nissan E Nv200,Vw Id3 Ev,Bmw 1 Series,Fiat Doblo Cargo-diesel,Cooper S Cabrio,Toyota Highlander--4wd,Seat Alhambra,Nissan Qashqai,Mercedes-benz Evito 6mâ³,Skoda Octavia,Kia Ev6,Ford Kuga 4x4--4wd,Citroen C5 X,Ford Ranger Wildtrak-4wd,Audi Q3,Peugeot 5008 (5+2),

CHF 5000 for Mini One Cabrio Aut.,Mercedes A,Mitsubishi Pajero-4wd,Volkswagen Arteon Shooting Brake,Tray With Gates-diesel,Transit 350 Lwb-diesel,Tesla Model X,Mercedes Eqv-electric-4wd,Mercedes Vito-4wd,Bmw 5 Series Sw Or Similar,Volvo S60 A4 Perf Volvo S90,Bmw 3 Series,Porsche Macan,J Jeep Grand Cherokee-4wd,Subaru Outback Wagon,Toyota Fortuner,Benz V Class,Ford Explorer,Mercedes Sprinter-diesel,Mercedes E Class,Lexus Rx-hybrid,Toyota Prado,

CHF 2750 for Nissan Leaf,

CHF 2750 for Seat Leon 1.5 Etsi Fr,

CHF 2750 for Ford Focus,

CHF 3300 for Nissan E Nv200,

CHF 2750 for Opel Crossland,

CHF 5500 for Mini One Cabrio Aut.,

CHF 2750 for Volkswagen Golf,

CHF 3300 for Vw Id3 Ev,

CHF 3300 for Bmw 1 Series,

CHF 2500 for Peugeot 2008 Hybrid Automatic,,

CHF 2750 for Hyundai Grand I10,

CHF 2750 for Toyota Yaris,

CHF 2750 for Volkswagen Polo,

CHF 3300 for Fiat Doblo Cargo-diesel,

CHF 3300 for Cooper S Cabrio,

CHF 3300 for Toyota Highlander--4wd,

CHF 3300 for Seat Alhambra,

CHF 5500 for Volkswagen Arteon Shooting Brake,

CHF 3300 for Nissan Qashqai,

CHF 3300 for Toyota C Hr,

CHF 3300 for Mercedes-benz Evito 6mâ³,

CHF 3300 for Tray With Gates-diesel,

CHF 3300 for Transit 350 Lwb-diesel,

CHF 2750 for Mazda Cx 3,

CHF 3300 for Mercedes Glb,

CHF 3300 for Skoda Octavia,

CHF 5500 for Tesla Model X,

CHF 5500 for Mercedes Eqv-electric-4wd,

CHF 5500 for Mercedes Vito-4wd,

CHF 5500 for Bmw 5 Series Sw Or Similar,

CHF 5500 for Volvo S60 A4 Perf Volvo S90,

CHF 2750 for Fiat 500e-electric,

CHF 2750 for Toyota Aygo,

CHF 5500 for Bmw 3 Series,

CHF 5500 for J Jeep Grand Cherokee-4wd,

CHF 5500 for Subaru Outback Wagon,

CHF 5500 for Toyota Fortuner,

CHF 3300 for Kia Ev6,

CHF 3300 for Ford Kuga 4x4--4wd,

CHF 5500 for Benz V Class,

CHF 3300 for Citroen C5 X,

CHF 3300 for Ford Ranger Wildtrak-4wd,

CHF 3300 for Ford Explorer,

CHF 3300 for Audi Q3,

CHF 5500 for Mercedes Sprinter-diesel,

CHF 5500 for Peugeot 5008 (5+2),

CHF 5500 for Mercedes E Class,

CHF 5500 for Lexus Rx-hybrid,

CHF 2750 for ,

CHF 3300 for ,

CHF 3330 for ,

CHF 5500 for ,

Theft Insurance Excess differs by car model:

CHF 2750 for Nissan Leaf,

CHF 2750 for Seat Leon 1.5 Etsi Fr,

CHF 2750 for Ford Focus,

CHF 3300 for Nissan E Nv200,

CHF 2750 for Opel Crossland,

CHF 5500 for Mini One Cabrio Aut.,

CHF 2750 for Volkswagen Golf,

CHF 3300 for Vw Id3 Ev,

CHF 3300 for Bmw 1 Series,

CHF 2500 for Peugeot 2008 Hybrid Automatic,,

CHF 2750 for Hyundai Grand I10,

CHF 2750 for Toyota Yaris,

CHF 2750 for Volkswagen Polo,

CHF 3300 for Fiat Doblo Cargo-diesel,

CHF 3300 for Cooper S Cabrio,

CHF 3300 for Toyota Highlander--4wd,

CHF 3300 for Seat Alhambra,

CHF 5500 for Volkswagen Arteon Shooting Brake,

CHF 3300 for Nissan Qashqai,

CHF 3300 for Toyota C Hr,

CHF 3300 for Mercedes-benz Evito 6mâ³,

CHF 3300 for Tray With Gates-diesel,

CHF 3300 for Transit 350 Lwb-diesel,

CHF 2750 for Mazda Cx 3,

CHF 3300 for Mercedes Glb,

CHF 3300 for Skoda Octavia,

CHF 5500 for Tesla Model X,

CHF 5500 for Mercedes Eqv-electric-4wd,

CHF 5500 for Mercedes Vito-4wd,

CHF 5500 for Bmw 5 Series Sw Or Similar,

CHF 5500 for Volvo S60 A4 Perf Volvo S90,

CHF 2750 for Fiat 500e-electric,

CHF 2750 for Toyota Aygo,

CHF 5500 for Bmw 3 Series,

CHF 5500 for J Jeep Grand Cherokee-4wd,

CHF 5500 for Subaru Outback Wagon,

CHF 5500 for Toyota Fortuner,

CHF 3300 for Kia Ev6,

CHF 3300 for Ford Kuga 4x4--4wd,

CHF 5500 for Benz V Class,

CHF 3300 for Citroen C5 X,

CHF 3300 for Ford Ranger Wildtrak-4wd,

CHF 3300 for Ford Explorer,

CHF 3300 for Audi Q3,

CHF 5500 for Mercedes Sprinter-diesel,

CHF 5500 for Peugeot 5008 (5+2),

CHF 5500 for Mercedes E Class,

CHF 5500 for Lexus Rx-hybrid,

CHF 2750-5500 for other car models.

CHF 2750 for ,

CHF 3300 for ,

CHF 3330 for ,

CHF 5500 for ,

Third Party Liability Insurance Excess:

CHF 0

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.9 mi from Zurich Airport

Railway Stations

3.4 mi from Affoltern

5 mi from Main Railway Station Zurich

5.7 mi from Zurich Stadelhofen

Hotels

2.3 mi from ibis Zurich Messe-Airport

4.9 mi from Bristol Hotel

Other Landmarks

5.6 mi from Paradeplatz

5.7 mi from Bellevueplatz

5.8 mi from Bürkliplatz

FIND ME A CHEAP RENTAL

Map view of Hertz Store Location

coordinates: 47.447794 8.568437

Location Images

Guest Reviews

Total points： 9.0 / 10 Excellent

Vehicle condition: 0.2
Vehicle cleanliness: 0.2
Spaciousness: 0.2
Counter staff: 0.2
Pick-up location: 0.2
Drop-off location: 0.2
Pick-up time: 10-30 mins
Drop-off time: 0-10 mins

N.Popovich
Zurich
6.3 /10 Average
Reviewed: Tuesday, June 23, 2026
No one answered the phone to change the reservation. There was no option to change it online.
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Anonymous
Zurich
10 /10 Excellent
Reviewed: Tuesday, June 23, 2026
I called customer service to see if out of courtesy they can allow to return the car two hours later, and they declined saying that anything above 30 min would be a whole day charge. I suggest to introduce an hourly charge at the time of return. Wouldn't affect their vehicle turn around as they have huge inventory.It would build good will.
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SwissIT
Zurich
10 /10 Excellent
Reviewed: Tuesday, June 23, 2026
Friendly and professional staff. Cars in good condition. Detailed documentation, including damage reports with pictures
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Ethel Conan
Zurich
10 /10 Excellent
Reviewed: Tuesday, June 23, 2026
The location is in the parking building at Zurich Airport, making pickup and drop-off very easy. I booked a MONDEO, but got a new Subaru Outback with only 450 kilometers.
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Channing Dick
Zurich
8 /10 Very good
Reviewed: Tuesday, June 23, 2026
The staff at the store were very enthusiastic, but making us wait on-site for two hours until the scheduled pickup time was really frustrating.
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Elma Ferdinand
Zurich
6 /10 Average
Reviewed: Tuesday, June 23, 2026
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Joseph Pater
Zurich
8 /10 Very good
Reviewed: Tuesday, June 23, 2026
Extremely satisfied
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Rachel Lucia
Zurich
8 /10 Very good
Reviewed: Tuesday, June 23, 2026
The vehicle was very new and in good condition, service was quick. However, there were no BMW 3 Series cars available in the group we booked, and the station wagon's trunk was relatively small.
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Milo Ruth
Zurich
8 /10 Very good
Reviewed: Tuesday, June 23, 2026
The service was excellent, but the pick-up process was a bit slow, probably due to the number of people.
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Marsh Price
Zurich
8 /10 Very good
Reviewed: Tuesday, June 23, 2026
Generally satisfied, but the vehicle provided was different from what we reserved. We booked a Ford MPV with 7 seats, but got a Mercedes Vito with 9 seats. It was much larger and no reason was given. We didn't bother asking when we saw the car.
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Tabitha Webster
Zurich
8 /10 Very good
Reviewed: Tuesday, June 23, 2026
Everything else was good, but picking up the car involved a long wait in line.
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Murray Isaac
Zurich
8 /10 Very good
Reviewed: Tuesday, June 23, 2026
The service was enthusiastic and attentive.
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Sheila Warren
Zurich
10 /10 Excellent
Reviewed: Tuesday, June 23, 2026
Very satisfied
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Leopold Chapman
Zurich
6 /10 Average
Reviewed: Tuesday, June 23, 2026
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Mabel Fielding
Zurich
2 /10 Poor
Reviewed: Tuesday, June 23, 2026
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Raymond Moulton
Zurich
10 /10 Excellent
Reviewed: Tuesday, June 23, 2026
Good
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Zoe Charles
Zurich
8 /10 Very good
Reviewed: Tuesday, June 23, 2026
Quick pick-up and return, charged a pre-authorization of 199 CHF, and an additional 99 CHF for an extra driver. The second day of renting, driving from Zurich to Milan, my luggage was stolen from the trunk. Overall experience was bad, especially since I had locked the car, but the items were still stolen without breaking the windows. Very puzzled.
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Rita Galsworthy
Zurich
10 /10 Excellent
Reviewed: Tuesday, June 23, 2026
Hertz is a big, reliable company. The car pickup and return process was very quick.
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Violet Haggai
Zurich
10 /10 Excellent
Reviewed: Tuesday, June 23, 2026
Simple procedures
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Maria Felix
Zurich
8 /10 Very good
Reviewed: Tuesday, June 23, 2026
Overall, very good!
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Roxanne Bacon
Zurich
8 /10 Very good
Reviewed: Tuesday, June 23, 2026
Overall okay
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Theobald Chapman
Zurich
10 /10 Excellent
Reviewed: Tuesday, June 23, 2026
Very good
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Beacher Leigh
Zurich
10 /10 Excellent
Reviewed: Tuesday, June 23, 2026
We arrived early to try picking up the car. Initially, they told us there were no cars available and asked us to come back at the scheduled time. Later, they informed us that a car was available, and we managed to get it about an hour early. The return time remained the same as in the original booking. We found out later that this extra hour was crucial; otherwise, we would have been charged for an entire extra day! Also, the booked model was not available, so they upgraded us to a different, brand new car with a navigation system.
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Morgan Tony
Zurich
6 /10 Average
Reviewed: Tuesday, June 23, 2026
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Isaac Wallis
Zurich
10 /10 Excellent
Reviewed: Tuesday, June 23, 2026
Everything went smoothly.
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Winni Law
Zurich
6 /10 Average
Reviewed: Tuesday, June 23, 2026
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Mona Lou(ie)
Zurich
6 /10 Average
Reviewed: Tuesday, June 23, 2026
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Oswald Norris
Zurich
2 /10 Poor
Reviewed: Tuesday, June 23, 2026
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Vic Tobias
Zurich
10 /10 Excellent
Reviewed: Tuesday, June 23, 2026
Switzerland truly is the pinnacle of human civilization. The entire process was completed in 10 minutes, and the experience was excellent. I booked a 3 series but got a free upgrade to a GLE. Compared to Italy, well...
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Fanny Gibbon
Zurich
10 /10 Excellent
Reviewed: Tuesday, June 23, 2026
Pretty good
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Jack Roy
Zurich
10 /10 Excellent
Reviewed: Tuesday, June 23, 2026
The car rental procedures are simple, no upselling, and every fee is explained clearly. The car is new (less than a year old).
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Rex Mike
Zurich
10 /10 Excellent
Reviewed: Tuesday, June 23, 2026
Very satisfied
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Anna Zechariah
Zurich
10 /10 Excellent
Reviewed: Tuesday, June 23, 2026
Hertz offers reliable service.
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Veronica Defoe
Zurich
8 /10 Very good
Reviewed: Tuesday, June 23, 2026
The queue at the counter was quite slow, everything else was fine. They are now clear that extra insurance is not needed.
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Mona Lou(ie)
Zurich
10 /10 Excellent
Reviewed: Tuesday, June 23, 2026
Very satisfied. We originally booked a Mercedes A-Class and were worried that our three large suitcases wouldn't fit. However, Hertz upgraded us to a Volvo SUV with ample capacity.
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Colby
Zurich
8 /10 Very good
Reviewed: Tuesday, June 23, 2026
Not bad.
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Lynn Partridge
Zurich
6 /10 Average
Reviewed: Tuesday, June 23, 2026
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Lester Melville
Zurich
10 /10 Excellent
Reviewed: Tuesday, June 23, 2026
As expected from a large company, the process was professional, the vehicle was relatively new, and the condition of the car was clearly confirmed via email.
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Gavin Dora
Zurich
10 /10 Excellent
Reviewed: Tuesday, June 23, 2026
Very satisfied
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Miriam Lily
Zurich
10 /10 Excellent
Reviewed: Tuesday, June 23, 2026
Very good. I'm a regular customer.
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Diana Coverdale
Zurich
10 /10 Excellent
Reviewed: Tuesday, June 23, 2026
Quite good, the process is convenient.
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Ogden Gard(i)ner
Zurich
10 /10 Excellent
Reviewed: Tuesday, June 23, 2026
Excellent
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Kennedy Samson
Zurich
10 /10 Excellent
Reviewed: Tuesday, June 23, 2026
Very satisfied
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Vivian Ezekiel
Zurich
10 /10 Excellent
Reviewed: Tuesday, June 23, 2026
The German-style English was exhausting
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Theresa Needham
Zurich
10 /10 Excellent
Reviewed: Tuesday, June 23, 2026
Very satisfied
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Sid Lindsay
Zurich
8 /10 Very good
Reviewed: Tuesday, June 23, 2026
Satisfied.
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Dave Winifred
Zurich
8 /10 Very good
Reviewed: Tuesday, June 23, 2026
Overall, it's acceptable.
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Madge Walter
Zurich
10 /10 Excellent
Reviewed: Tuesday, June 23, 2026
Great, the staff are friendly!
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Isabel Grace
Zurich
10 /10 Excellent
Reviewed: Tuesday, June 23, 2026
Very good, the reminders on the app are very thorough
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Adela Quiller
Zurich
10 /10 Excellent
Reviewed: Tuesday, June 23, 2026
The car was new with good condition, and the service was excellent. The pickup and return were convenient. The only drawback is that the price was a bit high during peak season. I'll definitely come back when the prices are more reasonable.
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Albert Irving
Zurich
8 /10 Very good
Reviewed: Tuesday, June 23, 2026
Smiled through the entire process
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Harley Marcellus
Zurich
10 /10 Excellent
Reviewed: Tuesday, June 23, 2026
Satisfied
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Xaviera Swift
Zurich
10 /10 Excellent
Reviewed: Tuesday, June 23, 2026
Excellent!
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Merry Lawson
Zurich
10 /10 Excellent
Reviewed: Tuesday, June 23, 2026
Great service, felt the familiar Hertz experience
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Charlotte Birrell
Zurich
10 /10 Excellent
Reviewed: Tuesday, June 23, 2026
Very satisfied
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Poppy Sidney
Zurich
10 /10 Excellent
Reviewed: Tuesday, June 23, 2026
Very satisfied
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Alva Dupont
Zurich
10 /10 Excellent
Reviewed: Tuesday, June 23, 2026
Very satisfied
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Cornelius Gill
Zurich
10 /10 Excellent
Reviewed: Tuesday, June 23, 2026
It's quite easy to find.
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Harlan Isaiah
Zurich
8 /10 Very good
Reviewed: Tuesday, June 23, 2026
Very satisfied
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Eunice Hodge
Zurich
10 /10 Excellent
Reviewed: Tuesday, June 23, 2026
Very good.
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Roberta Walton
Zurich
10 /10 Excellent
Reviewed: Tuesday, June 23, 2026
Hertz was excellent and very efficient.
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Elijah Belloc
Zurich
10 /10 Excellent
Reviewed: Tuesday, June 23, 2026
Satisfied
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Ferdinand Bart
Zurich
10 /10 Excellent
Reviewed: Tuesday, June 23, 2026
Excellent service.
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Angelo Woolf
Zurich
8 /10 Very good
Reviewed: Tuesday, June 23, 2026
The staff at the Hertz branch at Zurich Airport were super friendly. Although they didn’t provide the car we reserved, the first car they gave us was too small to fit our luggage. So we paid an extra 100 Swiss francs to switch to a larger one.
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Candice Newman
Zurich
10 /10 Excellent
Reviewed: Tuesday, June 23, 2026
Convenient and efficient.
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Tiffany Carl
Zurich
10 /10 Excellent
Reviewed: Tuesday, June 23, 2026
Amazing experience!
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Hyman Wilde
Zurich
10 /10 Excellent
Reviewed: Tuesday, June 23, 2026
Very satisfied
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Louise Rosalind
Zurich
10 /10 Excellent
Reviewed: Tuesday, June 23, 2026
Friendly and patient attitude.
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Burgess Bowen
Zurich
10 /10 Excellent
Reviewed: Tuesday, June 23, 2026
Easy to locate, straightforward procedures, no upselling of insurance, and quick return process.
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Dave Winifred
Zurich
10 /10 Excellent
Reviewed: Tuesday, June 23, 2026
Apart from giving us a slightly cheaper car model, everything else was fine. Originally we rented a Jeep, but they replaced it with a Peugeot 308. We didn't want to go back to change it because it was inconvenient.
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Emily Cowper
Zurich
8 /10 Very good
Reviewed: Tuesday, June 23, 2026
Very satisfied.
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Elaine Burns
Zurich
10 /10 Excellent
Reviewed: Tuesday, June 23, 2026
No promotion of insurance or other services; they only provided comprehensive insurance when I actively requested it.
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Selena Katharine
Zurich
10 /10 Excellent
Reviewed: Tuesday, June 23, 2026
Very satisfied
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Fanny Gibbon
Zurich
10 /10 Excellent
Reviewed: Tuesday, June 23, 2026
They will probably inform you that the car you wanted is no longer available.
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Denise Robin
Zurich
10 /10 Excellent
Reviewed: Tuesday, June 23, 2026
Hertz is one of the most well-known car rental companies in Europe. The car was very new, with only 6000 km on it, and came equipped with Bluetooth, a touchscreen, and a rearview camera. The staff member at the return point was very handsome and polite, probably the friendliest Swiss person we encountered throughout the trip.
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Yehudi Back
Zurich
10 /10 Excellent
Reviewed: Tuesday, June 23, 2026
Pretty good
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Kama Boswell
Zurich
4 /10 Average
Reviewed: Tuesday, June 23, 2026
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Beverly Locke
Zurich
10 /10 Excellent
Reviewed: Tuesday, June 23, 2026
Hertz is considered a major brand in the area, so there’s generally no worry about being scammed. However, if you didn’t purchase full coverage, it’s still a good idea to carefully inspect the car before driving.
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Ron Saul
Zurich
10 /10 Excellent
Reviewed: Tuesday, June 23, 2026
Very satisfied! Even though the plane was delayed past the rental office's closing time, staff still helped us complete the process. Great service!
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Marshall Nora
Zurich
8 /10 Very good
Reviewed: Tuesday, June 23, 2026
Everything went smoothly.
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Keith Wyld(e)
Zurich
10 /10 Excellent
Reviewed: Tuesday, June 23, 2026
Amazing, cheap, and fast.
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Tess Obadiah
Zurich
10 /10 Excellent
Reviewed: Tuesday, June 23, 2026
Overall, pretty good. The cars are very new, with just over 9,000 kilometers. Avoid choosing electric cars as charging is inconvenient.
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Sarah Whyet
Zurich
8 /10 Very good
Reviewed: Tuesday, June 23, 2026
They provided a brand-new Smart #1 Brabus for me to use, which was a great experience.
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Tiffany Emma
Zurich
10 /10 Excellent
Reviewed: Tuesday, June 23, 2026
The car was quite new overall, the service was good, and there were no hidden charges.
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Oscar Evelina
Zurich
2 /10 Poor
Reviewed: Tuesday, June 23, 2026
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Hyman Wilde
Zurich
10 /10 Excellent
Reviewed: Tuesday, June 23, 2026
Very satisfied, the car was great.
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Owen Thorndike
Zurich
10 /10 Excellent
Reviewed: Tuesday, June 23, 2026
The service was excellent!
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Alexia Reade
Zurich
10 /10 Excellent
Reviewed: Tuesday, June 23, 2026
Satisfied.
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Edwina Bloor
Zurich
10 /10 Excellent
Reviewed: Tuesday, June 23, 2026
I had a great car rental experience during my self-drive trip in Switzerland. First of all, the car rental company's service was very professional. The process from pick-up to drop-off was smooth, the vehicle was clean and tidy, and although the performance was average and felt a bit underpowered on mountain roads, there’s nothing to complain about. After all, you get what you pay for. The staff was also very friendly and efficient, making the whole pick-up process very simple.
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Florence Bronte
Zurich
10 /10 Excellent
Reviewed: Tuesday, June 23, 2026
Very satisfied.
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Truman Colclough
Zurich
10 /10 Excellent
Reviewed: Tuesday, June 23, 2026
The staff at the reception were very polite and helpful.
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Cynthia Clemens
Zurich
10 /10 Excellent
Reviewed: Tuesday, June 23, 2026
Very good and efficient. This time, the staff gave me a choice and allowed me to pick a slightly lower grade car while including insurance for a second driver. In the end, I chose this car model. The car was very new, having only been driven 2,000 kilometers, and it had GPS.
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Richard Wesley
Zurich
10 /10 Excellent
Reviewed: Tuesday, June 23, 2026
Very good and efficient. This time, the staff at the store provided me with multiple options, including the choice of a slightly lower-grade car and offering free insurance for a second driver. I ultimately chose this car model. The car is very new, with only 2,000 kilometers on it and equipped with GPS.
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Jo Bessie
Zurich
8 /10 Very good
Reviewed: Tuesday, June 23, 2026
It's a large company with good car conditions and a clear service process.
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Eugene Priestley
Zurich
8 /10 Very good
Reviewed: Tuesday, June 23, 2026
It's a big company, the car condition is quite good, and the service process is clear.
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Jill Morrison
Zurich
10 /10 Excellent
Reviewed: Tuesday, June 23, 2026
Very good.
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Nathan Thomson
Zurich
8 /10 Very good
Reviewed: Tuesday, June 23, 2026
Booked several months in advance, but the reserved car was unavailable. Luckily, we got a Mini Cooper in excellent condition. In Switzerland, you don't need a large car, and this one was perfect.
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Samuel Woolley
Zurich
10 /10 Excellent
Reviewed: Tuesday, June 23, 2026
Good
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Julie Richard
Zurich
8 /10 Very good
Reviewed: Tuesday, June 23, 2026
The car pickup process was relatively smooth, but the staff at the Zurich counter clearly had a much worse attitude towards people of color.
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Ternence Theresa
Zurich
10 /10 Excellent
Reviewed: Tuesday, June 23, 2026
Satisfied
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Judith Gracie
Zurich
10 /10 Excellent
Reviewed: Tuesday, June 23, 2026
Very satisfied
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Florence Bronte
Zurich
10 /10 Excellent
Reviewed: Tuesday, June 23, 2026
Service was professional and friendly, and the process was quick and efficient, completed within 10 minutes.
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Marlon William
Zurich
10 /10 Excellent
Reviewed: Tuesday, June 23, 2026
Very satisfied, both pickup and dropoff were very smooth.
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Arvin Ben
Zurich
8 /10 Very good
Reviewed: Tuesday, June 23, 2026
Overall, it's okay and satisfactory.
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Sidney Zimmerman
Zurich
8 /10 Very good
Reviewed: Tuesday, June 23, 2026
Not bad, you need to pay a 750 Swiss Franc deposit when renting the car.
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Jodie Vaughan
Zurich
10 /10 Excellent
Reviewed: Tuesday, June 23, 2026
Very satisfied.
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Ronald Augustus
Zurich
10 /10 Excellent
Reviewed: Tuesday, June 23, 2026
Satisfied
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Rosalind Black
Zurich
10 /10 Excellent
Reviewed: Tuesday, June 23, 2026
The car was very new, even better than expected.
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Flora Bess
Zurich
10 /10 Excellent
Reviewed: Tuesday, June 23, 2026
Pick-up process was convenient, staff attitude was good. However, I rented a BMW X3 but was provided with a Mercedes GLC300de. The vehicle was relatively new, with less than 10,000 kilometers on the odometer, but the trunk was quite small, only able to fit three small suitcases. The return process was swift; the inspection staff simply walked around the vehicle and said everything was fine, and the deposit was refunded within an hour. A reminder for everyone: Swiss roads can be quite tricky. They are narrow, have sharp bends, and drivers tend to go fast and aggressively. There are many speed limits, restrictions, and mobile cameras enforcing them, with frequent incidents of concealed enforcement. Self-driving tours may not be very friendly here. Road restrictions change quickly and often, so it's crucial to drive carefully.
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Alva Arabella
Zurich
10 /10 Excellent
Reviewed: Tuesday, June 23, 2026
The car was in excellent condition, the service was great, and the process was quick!
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Hilary Rusk
Zurich
10 /10 Excellent
Reviewed: Tuesday, June 23, 2026
Very satisfied, the car is in great condition and very easy to drive.
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Ansel Blume
Zurich
10 /10 Excellent
Reviewed: Tuesday, June 23, 2026
It's okay.
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Duncan Leacock
Zurich
10 /10 Excellent
Reviewed: Tuesday, June 23, 2026
Extremely satisfied! It was my first time renting a car abroad, and the overall experience was fantastic. The service was attentive, the process simple, and the car was in excellent condition. The store even upgraded the vehicle model!
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Mag Helin(a)
Zurich
10 /10 Excellent
Reviewed: Tuesday, June 23, 2026
The service was excellent. The originally booked BMW 5 Series broke down, and they initially offered me a BMW 3 Series. After I expressed my dissatisfaction, they upgraded me to a Lexus RX450 SUV with only 1,880 kilometers driven.
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Caesar Dunlop
Zurich
10 /10 Excellent
Reviewed: Tuesday, June 23, 2026
The attitude of the female receptionist was average, but everything else was fine.
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Will Harper
Zurich
10 /10 Excellent
Reviewed: Tuesday, June 23, 2026
Satisfied
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Jo Carey
Zurich
10 /10 Excellent
Reviewed: Tuesday, June 23, 2026
The location is easy to find, the staff are very efficient, and most importantly, there was absolutely no upselling or additional charges.
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Steven Leopold
Zurich
8 /10 Very good
Reviewed: Tuesday, June 23, 2026
The waiting time during peak hours is a bit long, and there is only one staff member at the regular counter, so you need to allocate about an hour for the process. However, the overall procedure is quite quick, with both the rental and return contracts sent directly via email. The staff mentioned that if you notice any issues with the car during pickup, take photos to record them and report back during the return process. The whole service is fairly professional. The car provided was very new and well-equipped. I rented a compact automatic car, and they gave me a Toyota CHR hatchback with a hybrid system. The trunk space was large enough to fit two 24-inch suitcases without any problem. Very good experience!
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Anonymous
Zurich
10 /10 Excellent
Reviewed: Tuesday, June 23, 2026
Fuel consumption at 5.6 liters, one tank lasted through Friedrich, Bern, and Geneva.
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Anonymous
Zurich
10 /10 Excellent
Reviewed: Tuesday, June 23, 2026
Super satisfied with the whole experience.
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Anonymous
Zurich
10 /10 Excellent
Reviewed: Tuesday, June 23, 2026
Really impressed with Hertz this time. They didn’t push any extra insurance at all, so the whole pickup process was super relaxed. Thanks for the great service! They even upgraded me for free to a brand‑new 2026 Mercedes Vito, latest model. Drives amazingly, tons of space in the trunk and really strong power.
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