FOX RENT A CAR, San Francisco Airport Car Rental

FOX RENT A CAR - San Francisco Airport Information, Car Rental Instructions & Policies

Address

780 N MCDONNELL RD

Telephone

+14159172713

Pick-up Instructions

The FOX RENT A CAR - San Francisco Airport car rental location is located out of the airport

You can arrive by airport light trail and locate FOX RENT A CAR - San Francisco Airport car rental.

Take the Air Train at the airport to the Car Rental Center. Follow the signs in the building to find the rental company counter for pick up document.

Drop-off Instructions

Please set your GPS to: Access Rd 8，San Francisco, CA 94128, USA. Pay attention to the "Car Rental Return " signs to the return entrance. Follow the company logo to the designated return area, after that, take the Air Train back to the terminal. Google map link: https://maps.app.goo.gl/JH9LXuxXyv4sAdvN8

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	05:00 -23:59	05:00 -23:59	05:00 -23:59	05:00 -23:59	05:00 -23:59	05:00 -23:59	05:00 -23:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards from the following providers are accepted for rentals at this location: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

19 - 80 years old

Young Driver Fee applies at 19 - 25 years old with charge of USD 22 - 25.99 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1-2 year(s).

For foreign renters, you need to bring:

Original Driver's License in Latin/Roman Alphabet

Original Driver's Licenses printed in Latin/Roman alphabet (such as English, French, German, Italian, Spanish, etc.) are acceptable for car rental without the need for an International Driving Permit (IDP). Driver's licenses printed in a non-Roman alphabet (such as Arabic, Chinese, Japanese, Cyrillic, etc.) must be accompanied by an International Driving Permit.

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

For local renters, you need to bring:

Full driver's license issued in United States

Additional Extras

Extras Prices

Additional driver

Note that all drivers must provide their valid documentation.

USD 13.75/day

GPS rental

Provided by the local stores. Usually, interface and voice are of the local language.

USD 10.99/day

Infant car seat rental

Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months).

USD 10.99/day

Child car seat rental

Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

USD 10.99/day

Child booster seat rental

Recommended for children weighing 40-80 lbs /18-36 kg

USD 10.99/day

Cross Border

Must-not:

Taking rental cars to following countries is not allowed:
Canada

Cross Islands

To be updated

Excess

To be updated

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

1.3 mi from San Francisco Airport

Railway Stations

2.1 mi from Caltrain - Millbrae Station

Hotels

10.4 mi from Americania Hotel

10.5 mi from Yotel San Francisco

10.7 mi from Rodeway Inn Civic Center

Other Landmarks

9.5 mi from Mission Dolores

10.5 mi from San Francisco City Hall

11.3 mi from InterContinental Mark Hopkins San Francisco

FIND ME A CHEAP RENTAL

Map view of FOX RENT A CAR Store Location

coordinates: 37.62843 -122.40037

Location Images

FOX RENT A CAR-San Francisco Airport-50637-ats

The Airport Light Rail

FOX RENT A CAR-San Francisco Airport-50637-store

The Rental Desk

FOX RENT A CAR-San Francisco Airport-50637-dropoff_guide

Return Sign

Guest Reviews

Total points： 6.9 / 10 Average

Vehicle condition: 6.2
Vehicle cleanliness: 6.0
Spaciousness: 6.8
Counter staff: 5.0
Pick-up location: 5.4
Drop-off location: 6.1
Pick-up time: over 60 mins
Drop-off time: 0-10 mins

V.Srivatsan
San Francisco
7.3 /10 Good
Reviewed: Saturday, December 13, 2025
Waited for a while during renting process. The biggest issue was that there was no indication at reservation time that basic legally required insurance was not included in the rental rate. This was not being transparent on the part of both easyrentcars and Fox rent a car. Hence, I had to pay a lot more during rental for insurance which made this a much more expensive rental than I thought it would be. Very disappointing experience and non transparent rate display during search and reservation time. The cost of extending the reservation by a day was very exorbitant.
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Anonymous
San Francisco
9.7 /10 Excellent
Reviewed: Saturday, December 13, 2025
Robinson and Francis at the pickup desk and garage were great.
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Anonymous
San Francisco
7 /10 Good
Reviewed: Saturday, December 13, 2025
Wait time was more an hour to pick up the car i received, the staff tried to upsell everyone over and over again. Car I ordered was unavailable. Return area has no carts to help getting luggage to terminal. Staff is at Fox is generally disinterested. Will never rent from Fox again.
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Simon Crow
San Francisco
9.3 /10 Excellent
Reviewed: Saturday, December 13, 2025
Counter staff were straightforward and helpful. But she kept pushing for extras, none of which I needed. A bit tiresome!
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C.booram
San Francisco
4.3 /10 Average
Reviewed: Saturday, December 13, 2025
I made a reservation two weeks before and when went for pickup even they have the cars available they repeatedly saying those are not available and giving for others. They constantly saying to upgrade and trying to make me to pay more....I wish if they could have give available car based on their priority bookings and vehicle class then It will be good and they have given me dirty car and the condition was bad with some sensor lights on the screen
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M.Mathews
San Francisco
7 /10 Good
Reviewed: Saturday, December 13, 2025
The car was exactly what we needed and reserved for us. The issues began when we had a flat tire and needed assistance. Roadside assistance and customer service through fox was horrendous. Luckily my husband was able to put on a spare and we drove to the nearest fox location to swap out the vehicle. They did proceed to charge us since we did not fill up gas on the way with a donut on the car. Classy service.
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J.Cardenas
San Francisco
8 /10 Very good
Reviewed: Saturday, December 13, 2025
To slow to pickup!
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W. & N. Liska
San Francisco
3.7 /10 Poor
Reviewed: Saturday, December 13, 2025
This was the worst experience I have ever had renting a car. First we wanted a Jeep Grand Cherokee. What we got was a Mitsubishi which is smaller than a Jeep Grand Cherokee. But it all started when we got to the counter and had to wait for over an hour to get service. Everyone in line was complaining. Then we finally get to the counter and they try to sell us everything they can think of when we had already declined it when we booked. When I complained about the size of car we had paid for they proceeded to tell us that they do not have Jeep Cherokee at the same time the screen behind the counter was advertising the Jeep Grand Cherokee. When I mentioned it, the girl became very nasty. When we got to the garage to pick up the car, there was a Jeep Grand Cherokee there. The minute we opened the doors to the car, it smelled like someone had been on a horse farm with it. After sitting in the sun almost every day, it smelled even worse. I mentioned it to the attendant and he just ignored me. Because of the service we got, I made sure to check the car before we left and the back was all scratched so I made the attendant note it on our paperwork so we would not get charged for the damage. I will NEVER rent from FOX in San Francisco again. Worst experience renting a car ever.
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D.Kohl
San Francisco
7.7 /10 Good
Reviewed: Saturday, December 13, 2025
Everything was fine except the pick up wait was unacceptable. We were standing in line for over 1 hour. Despite the amount of people in line the staff was very friendly.
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k.gu
San Francisco
5.7 /10 Average
Reviewed: Saturday, December 13, 2025
Overall, everything is relatively reasonable even it takes longer time to get phone call reply. The only thing I felt very unpleasant is that counter staff at SFO quite unfriendly or not professionally at all.
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Gabor Koncz
San Francisco
6.7 /10 Average
Reviewed: Saturday, December 13, 2025
I can promise you I will never rent from Fox and I will tell this terrible experience for all of my friends.
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Anonymous
San Francisco
6.3 /10 Average
Reviewed: Saturday, December 13, 2025
We had booked a SUV and when we go to the counter we were told they do not have it. We were given a mini van. The car was horrible and did not even have a charging spot. After persuading the staff we were asked to come the next day to get the SUV. It was a long drive for us with all the traffic. This spoilt our vacation.
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L.Arbelaez Quintero
San Francisco
10 /10 Excellent
Reviewed: Saturday, December 13, 2025
Great service. Always committed to help
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Anonymous
San Francisco
8.3 /10 Very good
Reviewed: Saturday, December 13, 2025
Car was great, it was a hybrid and had great mileage. My only issue with the company is the horrible waiting time to collect your car. There were a total of 3 counters serving customers and somehow they managed to only clear 6 people in the hour that i was waiting in line. Absolutely inefficient and a lot of upselling of insurance at the counter. Just tell them you’re not interested and are in a rush so you need to be on your way.
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Anonymous
San Francisco
5.7 /10 Average
Reviewed: Saturday, December 13, 2025
All the service providers at the front desk were rude and unprofessional. Such as rolling their eyes, complaining about the customers, not being patient to those with language barriers, testy when you ask questions. When I called the company about a question I was on hold for 30 minutes and no one answered. Also because I rented the car for 26 hours they charged me for 2 FULL DAYS.
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S.Jolin
San Francisco
6.3 /10 Average
Reviewed: Saturday, December 13, 2025
The picking up process was terrible. One staff member and at least 6 people was waiting in front of me for their car. The staff member propose many insurance saying that I'm not covered in CA. Not invent true. She told me that it was almost impossible to drive in the bay area in SF without a fast track device. I didn't go through any toll in my entire 2500miles in california. I remembered that fox serviced in SFO was bad, but not like this. The return in SAN was easy and I had a flat tire in SAN and the service was very good and helpful!
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A.Chang
San Francisco
7.3 /10 Good
Reviewed: Saturday, December 13, 2025
Very inconsistent customer service. Processes are very confusing - almost got overcharged. Waiting time is very long at pick up.
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Anonymous
San Francisco
7 /10 Good
Reviewed: Saturday, December 13, 2025
We reserved a mini van, but were told none were available. We would have to wait over an hour. When I reluctantly decided to wait (because we needed the space), I was offered the option to pay $96 for a Ford Explorer. When I declined, the person reluctantly provided me alternatives (e.g. could not up sale me). Could not explain why a car I reserved 2 months ago was not available. Found chicken bone in the back seat!
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Y.Li
San Francisco
7.7 /10 Good
Reviewed: Saturday, December 13, 2025
The car was not my expected , And the car have damage on the body they did not mention it .
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L.Ilagan
San Francisco
6 /10 Average
Reviewed: Saturday, December 13, 2025
Pick up time in line was way too long
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S.Smith
San Francisco
8.7 /10 Very good
Reviewed: Saturday, December 13, 2025
The wait was ridiculous....over 1 hour to compete the paperwork...will probably never use Fox again. Numerous surprises with the gas scenario and tolls.
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Anonymous
San Francisco
5.3 /10 Average
Reviewed: Saturday, December 13, 2025
Never again. Staff was inept, slow and kept trying to hard sell fuel and insurance. They blatantly lied and said my AXA coverage was useless and did not include theft, just to make me pay for additional coverage. When that failed, they kept us waiting for 30 minutes cos “the printer didn’t work”. At the garage, no one helped us when we couldn’t find the fuel gauge and trunk buttons. Just awful overall.
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J.Giluso
San Francisco
10 /10 Excellent
Reviewed: Saturday, December 13, 2025
We waited 2 hours at the airport to pick up the car. Only 2 people were working and one conviently went to lunch.
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Anonymous
San Francisco
8.7 /10 Very good
Reviewed: Saturday, December 13, 2025
The pick-up location is in a combined center with all other rental companies, fox's line is not as crazy as other big names so you are able to save time. The card they provided to us is very good in condition and they don't push hard to sell you insurance, overall recommended!
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M.Kardad
San Francisco
8.3 /10 Very good
Reviewed: Saturday, December 13, 2025
The car had a lot of mileage and didn’t have any new features Good service
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B.Stephen
San Francisco
7.7 /10 Good
Reviewed: Saturday, December 13, 2025
There was a lot of pressure from the counter staff on pickup to buy extras, such as insurance and toll passes. When you are tired and do not know the rules it is easy to be taken advantage of,
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H.Chua
San Francisco
6.7 /10 Average
Reviewed: Saturday, December 13, 2025
1) I waited in line for a long time before meeting counter staff. There were at least 8 people before me, and there was only 1 counter staff serving the customers. 2) the shuttle from car rental terminal to Fox car rental was too small, it can only take few passengers with luggage’s. As a result, half of my family was left behind for the next shuttle. 3) after my car return, I would rather the shuttle drop us off at SFO instead of to the car rental complex (so that we don’t have to wait for the blue line to bring us to SFO.)
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Rachel Lucia
San Francisco
6 /10 Average
Reviewed: Saturday, December 13, 2025
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Bernie Faraday
San Francisco
4 /10 Average
Reviewed: Saturday, December 13, 2025
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Cora Caroline
San Francisco
2 /10 Poor
Reviewed: Saturday, December 13, 2025
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Bowen Carroll
San Francisco
2 /10 Poor
Reviewed: Saturday, December 13, 2025
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Violet Haggai
San Francisco
8 /10 Very good
Reviewed: Saturday, December 13, 2025
The service was decent, not much conversation. It seems that FOX charged $521 in the end, which is considerably higher than the $450 initially quoted by QEEQ.
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b.zylberberg
San Francisco
10 /10 Excellent
Reviewed: Saturday, December 13, 2025
The whole experience was amazing. The only issue was that they were closed for midnight till 5:00 a.m. and my flight was delayed and arrived at 1:00 a.m. Other than that the service was great the car exceeded my expectations it was new and had fancy electronics in it. The return was super easy took 2 minutes and I was out of there and the shuttle took me to the airport right away.
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Anonymous
San Francisco
8 /10 Very good
Reviewed: Saturday, December 13, 2025
Staff was very unhelpful at the start and unhappy to provide any support. Later on the manager intervened and she was brilliant.
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