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Live chat Email us Service Code: 3134035082
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Search for FOX RENT A CAR Car Rentals in San Francisco

Good value but inconvenient.

Reviewed: Wed, May 22, 2024
About FOX RENT A CAR: 6.0 /10
1) I waited in line for a long time before meeting counter staff. There were at least 8 people before me, and there was only 1 counter staff serving the customers. 2) the shuttle from car rental terminal to Fox car rental was too small, it can only take few passengers with luggage’s. As a result, half of my family was left behind for the next shuttle. 3) after my car return, I would rather the shuttle drop us off at SFO instead of to the car rental complex (so that we don’t have to wait for the blue line to bring us to SFO.)
Mini Van | Chrysler Pacifica or similar

Relevant Reviews on FOX RENT A CAR SAN FRANCISCO AIRPORT

Violet Haggai

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Reviewed: Mon, Jan 16, 2017
About FOX RENT A CAR: 8.0 /10
The service was decent, not much conversation. It seems that FOX charged $521 in the end, which is considerably higher than the $450 initially quoted by QEEQ.

L.Ilagan

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Full Size | Toyota Camry or similar
Reviewed: Wed, Oct 23, 2019
“Was good”
About FOX RENT A CAR: 6.0 /10
Pick up time in line was way too long
About QEEQ: 10.0 /10
Get more people working in the counter pick up.

A.Chang

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Medium SUV | Kia Sportage or similar
Reviewed: Wed, Oct 2, 2019
“Very average.”
About FOX RENT A CAR: 7.3 /10
Very inconsistent customer service. Processes are very confusing - almost got overcharged. Waiting time is very long at pick up.
About QEEQ: 10.0 /10

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Compact | Nissan Versa Note 2 Doors or similar
Reviewed: Tue, Sep 17, 2019
About FOX RENT A CAR: 5.7 /10
All the service providers at the front desk were rude and unprofessional. Such as rolling their eyes, complaining about the customers, not being patient to those with language barriers, testy when you ask questions. When I called the company about a question I was on hold for 30 minutes and no one answered. Also because I rented the car for 26 hours they charged me for 2 FULL DAYS.

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Full Size | Toyota Camry or similar
Reviewed: Tue, Sep 10, 2019
“We waited over an hour for the 3 counter staff to process 6 people before it was our turn.”
About FOX RENT A CAR: 8.3 /10
Car was great, it was a hybrid and had great mileage. My only issue with the company is the horrible waiting time to collect your car. There were a total of 3 counters serving customers and somehow they managed to only clear 6 people in the hour that i was waiting in line. Absolutely inefficient and a lot of upselling of insurance at the counter. Just tell them you’re not interested and are in a rush so you need to be on your way.
About QEEQ: 10.0 /10

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