BERLIN SCHOENEFELD AIRPORT CAR RENTAL REVIEWS

Like: Car excellent condition Drop off super efficient

Excellent English speaking staff. Fabulous car. Very efficient and easy pick up and drop off. Our only jiggle is the extortionate cost to add the cover for claims protection. A charge of £100 on a £40 hire!

Even if I didn't get the car required the replacement was even better. Europcar staff was very helpful and efficient. Both pick-up and drop-off went smoothly. I would recommend them anytime.

Dislike: Lack of full coverage insurance clarity (that it was separate). I didn't feel protected enough

it’s ok thanks

car has some demages, but it’s ok

Extra charge for crossing border €18 Man grumpy unhelpful

An unpleasant experience when I return the car and suddenly discover damage in the car that I did not do, in addition to the vehicle was in the first place with damage and probably did not check it properly. I had to get a Volvo and got a jeep. What is the connection? Do not know.

Right outside the airport, very convenient.

Staff was very helpful...When we are turning Tegel airport there are traffic issue...Almost 2 km outside of Tegel Airport policeman closed all roads and we wait there more than 1 hour...So we cant put bensin,because of check in time ...For 15 liter bensin Alamo take from me 67 Euros...Gas station is 1 km from Tegel...Anyway,its my fault but 4 euro/liter is so expensive...They called me,i explain them this policemans traffic issue but they cant help me...Anyway,it was good car and good firm...

Perfect

Perfect

Process handled immediately upon arrival, no need to wait in line

Great Customer Service such a professional agent!

Easy to use app

Like: Very happy relaxing experience.
Dislike: Happy customer grate service.

No queues for picking up or dropping off the car, which is very good. The service attitude is also nice.

car rental company charges airport service fees and climate protection fees although according to easyrentcars.com all fees are included.

was given a giant car, instead of the tiny one I rented. then we made a mistake on the way back, and were just over an hour late, for which we paid something like 50 euros, double the price of our rental.