ABU DHABI AIRPORT CAR RENTAL REVIEWS

Depending on customer service . Last year was bad in Dubai .

Can’t stand the small print of paying for airport fees that are not mentioned previously or in contract won’t use again

借りるまでに時間が少しかかりすぎた。

Easy pick up... Clean car... Easy drop off.. Cheap rates

This is my first experience with Europecar in Abu Dhabi and i will always use Europecar for this destination.

Super easy and smooth booking

Hired an Infinity. Avis gave us a Jaguar. Amazing car. Outstanding service. Really appreciated the whole experience.

I've never experienced any difficulties with Thrifty in the past, but here in Abu Dhabi. It started with the pick-up. I was an hour earlier then indicated and this gave already difficulties while the car was ready. Finally I was an hour late due to d-tours because of road works and a crying baby that required a bottle. Without any empathy I had to pay 189 AED extra for that single hour which also included 26AED Parking costs which is nowhere described! which is equal to 2.5 days rental... Where

Not all details about the terms and conditions where shown. I.e. Parking costs that have to be paid where not clear.

Hidden charges that were not mentioned in contract or included in surcharges DREADFUL ripped off

Excellent Budget car rental at Abu Dhabi airport with great customer service, car condition and everything went very smoothly.

Excellent booking process and best price in comparison to other online brokers.

The layout of the airport meant that it was a long walk with limited signage to the car rental location. Once there, the process of getting the rental was simple enough. I was a little annoyed with the gentleman who showed me to the car as he demanded me to tip him despite only just arriving in the country. I only had a few dirhams but was made to feel that I had to give it to him.

Website sometimes contridicts itself in certain things. A little confusing to make the booking at first but next time will be easier hopefully.

I was given extremely dirty car

The car is terribly uncomfortable and consumes a lot of petrol.

NOT BAD

Good service at the pick up stage. worse service at the drop off stage (no person in charge, unclear process, lot of time waiting)

Good service, but the "better price" process didnt work

Even taking the extra XS cover. I was still required to leave a large deposit? Maybe that is my misunderstanding.

So far so good

Car was clean but didn’t washer fluid. Overall car could’ve been cleaned a bit more.. but overall service was excellent..would definitely use and recommend Hertz to others.

You pay what to see.. good competitive price. Hassle free and good promotions for new users.

it was a very pleasant experience and i am looking into repeating it, many thanks.

thank you for being fast on response to my questions, and i hope you all good, thank you for your service.

It took a long time to receive the car

The booking process was quick and easy

personnel très aimable et efficace

Everthing went amazing. Would suggest an improvement on the pick-up process. The process is extremely slow and time consuming.

Amazing experience with Qeeq, all rental details are clear. Also the new whatsapp service send you reminders and important info about your rental.