PALM SPRINGS CAR RENTAL REVIEWS

Wait time was almost an hour. They had room for one more staff member to check people in but maybe not the staff for it. Linda, who checked me in, was positive and cheery and gave me a list of restaurants to try.

The counter staff initially sold me on the prepaid fuel option, but later reversed it at my request after I determined that local prices were substantially lower.

We rent vehicles from the Palm Springs airport many times throughout the year. The rental of the SUV from Dollar Rent-A-Car was smooth and the best price that we had seen. Unfortunately all rental cars are expensive right now but we were able to secure the best price and the best vehicle.

QEEQ Was very easy to use and we were able to get the absolute best price for a fabulous SUV that was rented from Dollar. Very happy with QEEQ And will be using them again in the future.

Everything was as expected, and better than last time when they were out of cars for a while and we had to wait.

Easy system to use. Good prices. Car was reliable and A/C worked pretty well even in 110-118 degree weather!

Better quality of car

Fast, reliable, best car rental agency by far, thumbs up

Best price,best website, best app loved 5$ off coupon deal, thanks

Great service

Great site

The SUV worked perfect to transport 2 golf carryon cases plus 4 people and 6 small carryon suitcases. It had great gas economy. Nice car, nice heated seats. Comfortable ride.

Booking is easy with them. A previous booking I needed customer service and they rectified my issue very professionally and promptly. Impressed.

The agent at the counter was friendly and found my reservation quickly. I booked a Chevy Malibu online. As I arrived at the end of the day they were out of inventory. The agent upgraded me to a brand new mini van without any extra costs.

The pickup location in Palm Springs was difficult. There were not enough signs to indicate where to go. I had to walk through the hotel/casino to find anyone who could direct me. The drop off location in Las Vegas was even worse. The address on the car rental was insufficient to return the vehicle. I called the number for the hertz desk at the location provided- no answer. I then called up to get further information from the hertz helpline on where to drop off the vehicle but was told they couldn’t assist me as the car was registered under my friends name (I paid/booked the original transaction but my friends credit card was used for a deposit as mine was not working with Hertz). This was unhelpful and it took several iterations before the assistant provided the same address for drop off that I already had - unhelpful. In the end we had to go through another hotel and ask and they were able to assist. The process meant we returned the vehicle at 12.57pm and there was no one tending to the front desk. If Hertz attempts to charge me for another day (because we were late) there will be repercussions.

Fast and super friendly service. We were picked up at the airport with in minutes of calling and the drive was less than 5 minutes to the rental place. We were in our car and on the road in less than 15 minutes.

Good experience even found a discount coupon.

Took a bit long time to pick up the vehicle in Palm Spring mainly due to the demand and flight arrival - Dollar must offer a great rates and service, since no other rental comp had any lines ups. Service was excellent and I was very pleased with the performance of the vehicle- Toyota Prius. Great on gas!

I went to the airport to rent a car, and needed to drive to Long Beach to make a flight. The line must have been over a hour long. I ended up spending another hundred dollars and renting a car with Hertz because they did not have a line. I'm glad I did because I would have missed my flight had I waited

The vehicle was ready, picking it up was super fast and easy and no lines like there were at the airport. When I phoned they came straight away.

You're doing a great job. I'll be a return customer! Thanks so much.

Waited way to long for pickup. Almost two hours in line at the airport.

The staff were super friendly and helped me with directions etc. Car was in great shape. Excellent overall

Very impressed with both the pick up and drop off. Why would anyone want to deal with that hassle at the airport. Only suggestion: a little more attention to inside of the windows. They obviously hadn't been carefully cleaned in a while. A lot of glare the first time I drove at night.

Alex was great. Friendly, knowledgeable and helpful. Tim also was great working with us concerning an accident as was Alex. Well done - will rent again from them

Like: Hassle free pick-up at Palm Springs airport. Staff was pleasant and efficient without trying to sell you additional services. Car was a Nissan Sentra which was more than adequate for our needs. Drop-off was also quick and easy.