Love Fox

Yes

Well put together

Staff is horrible

Car was excellent. Thank you. Customer service was slow and tedious.

Upon arriving at FOX to pick up our $205 booked rental, we were assured an 'economy category' 4 door vehicle would not have enough room for 2 adults, 2 children, 2 suitcases and a backpack; we would have to upgrade to a 'full size category' vehicle. We were also notified they do not accept third party auto insurance, so purchasing rental insurance through them was mandatory. And on top of that, there was an added $150 deposit. So, we went in planning on spending the quoted booking price (a little over $200), and ended up with a $558+ bill, IF $150 deposit actually gets refunded. As my husband was signing papers, I did another search on easyrentcars.com, this time for a full sized car, plus added insurance, with everything else the same, the price should still only have been $275. I fully believe FOX is adding random charges and fees, and extra tax to Jack up their pricing.

Easy to use

Thank you for finding our bag that was left by a mistake on the van and delivering quickly.

Great job finding the vehicle.