Dislike: At the counter people weren't waiting us.
Almost impossible to contact the local car rental counter ( never answering the phone, almost tried 20 times, neither the emails...10 sent without answer)
Like: Efficciency of the site, easy to select a car with options. NO SURPRISE on the price. A very good surprise!!!! I'll contact them again for my next trip. Dislike: At the counter people weren't waiting us.
Almost impossible to contact the local car rental counter ( never answering the phone, almost tried 20 times, neither the emails...10 sent without answer)
Always check tire pressure after pickup, you can pump them at any gasoline station. Repsol is my recomendation. Make sure you pay for extended insurance coverage in places like Madeira :)
“Not given car requested and paid for and terrible waiting”
About Keddy by Europcar:7.0/10
I rented a Mercedes A class. They gave me a KIA which according to Keddy/Europcar is similar. Probably first country in the world where a KIA is similar to a Mercedes. I paid for a Mercedes and didn't get it. They also said that your insurance would give me problems if I would have an accident so I needed to buy their insurance. Had to wait almost 2 hours before I was helped. Very bad!!
Everything was fine apart from the miscommunication about the pickup location. We were charged extra for collecting the vehicle at the terminal when it was specified in the hire that we were to pick the vehicle up at the terminal.
“Terrible Customer Service, Pick-Up, Drop-Off, Wrong Vehicle - the vehicle we ended up with was fine”
About Keddy by Europcar:3.3/10
We didn't get the car we reserved. They over-booked and we waited over 2 hours to even get a vehicle. The vehicle was different than what we wanted. After the entire experience, the drop-off location closed 5 minutes prior than they are supposed to and sent us to a different location. By the time we reached the location, our formerly full gas tank was no longer full so they advised us to drive 15 minutes away to re-fill it and come back to return. Upon return, they over-charged us for the vehicle and I need to get this sorted out. Europcar is not responding to my emails.
Check out this.
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
Europcar Viana do castello
Dislike: At the counter people weren't waiting us. Almost impossible to contact the local car rental counter ( never answering the phone, almost tried 20 times, neither the emails...10 sent without answer)
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