Good experience

Easy to find

Customer service personnel are enthusiastic and attentive.

The store is near Northbridge, the entrance is small and hard to find.

High efficiency.

I booked a Toyota Corolla and got a Holden Astra which was more familiar to me and it included cruise control and Apple Car Play - big tick. Counter staff was very helpful and drop off experience was good as well. Booster seat was installed and ready to go. Drove 1100km and the car performed very well and never missed a beat apart from the oil change warning that came up every time the ignition was turned on.

First time user and got a better price than other providers. The price monitor did not provide any further discount but at least there were no further surprises and the price quoted was the price paid. Booking was made in a very busy period over Easter and School holidays which didn't leave much room for savings as most rental companies had no vehicles left.