Tried to request for Nissan X trail rather than Hyundai Tucson but wasn’t given. Tucson is smaller than X trail and should not be in the same category as X trail
Boot space in car was less (shallower) than expected - but good to drive a hybrid
About QEEQ:8.0/10
No need for IDP although this was noted as being required. Rental Cover provided was comprehensive and no attempt by pick up location to offer unnecessary extra cover.
My arrival flight to mel is delayed , i tried to amended my arrival date ( delay a day ) , Hertz asked me to call back QEEQ for amendment if not there will be count on NO SHOW, I explained to the CS , i m not going to refund ,just pick up 1 day late. CS said no exception , have to pick up on 21 st Dec ,i called QEEQ , Cs asked me to call back Hertz, They cant help as well. Its a but ridicules.
“A very good Car to drive in, however the luggage space was a bit small.”
About Hertz:8.3/10
Hertz had offer to upgrade my Car for addition A$10 a day. However, as I had bought the full coverage insurance thru Easyrentcars. They wasn't able to advice to the insurance impact and thus we were unable to upgrade our car on the spot.
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R.Bridges
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View more >Dislike: nothing
E.Priady
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View more >Dislike: Everything was ok
Car Rental Companies AT Melbourne Airport, MEL
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