Love the staff in this location!

It's quite good overall, although they did try to upsell insurance, which you can decline. The car has close to 60k miles, but it's not too old. The suspension makes a slight noise, but it doesn't affect usage. The 5.6 engine is very powerful. Great!

Very patient, the service was excellent and quick.

The car rental counter is located at the entrance of the hotel lobby, offering enthusiastic service and efficient processing! After completing the paperwork at the counter in just 5 minutes, a staff member will personally drive the car to the hotel entrance for easy pickup. When returning the car, just park it outside the hotel lobby and finalize the return process inside (which only takes 3 minutes). The amount held on your credit card will be instantly released—excellent service!

The Kona was said to be an upgrade at no extra cost. It is a good car, but nowhere near equivalent to the Ford Focus in terms of trunk/luggage space.